Store Manager l Roles & Responsibilities
Reports to: District Manager
Position Overview
The Store Manager must be passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. Store Managers must be skilled at running a profitable business, developing their team members and store leads, being an enthusiastic brand ambassador, driving our high standards, and living our culture. This is a full-time position. Open availability, including nights and weekends, is strongly preferred.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership
Manage and oversee all aspects of daily store operations, including but not limited to:
Projecting sales and ordering all meals, consumable products, and paper good
Opening and/or closing the store
Maintaining and cleaning the facility and equipment
Handling cash, managing daily and weekly deposits, and reconciling cash on hand
Overseeing fulfillment of bulk/catering/subscription orders
Hiring, scheduling, counseling, disciplining, and terminating employees
Everytable Cafe: drink execution, training, and development
Create a culture of excellence in customer service and hospitality
Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Everytable
Leads and participates in training and development initiatives and projects
Uphold all company Policies and Procedures as well as California Health Department standards
Lead, mentor, and motivate team regarding all aspects of leadership and expectations through:
Consistent and continual feedback and accountability
Promoting a sense of ownership and delegation
Motivate and inspire the store team through a strong store presence and consistently leading by example
Team involvement and planning
Plan and conduct all store staff meetings and training sessions
Partner with DM in performance evaluations and setting goals, with timely follow up, in order to ensure employee development
Facilitate hiring and recruiting; actively attracting and retaining talent
Business Requirements
Providing functional expertise and executing functional responsibilities:
Ensures adherence to applicable wage and hour laws for non-exempt staff.
Sustain the KPIs that are needed to ensure profitability and sustainability of the store.
Meets deadlines and completes tasks according to the daily and weekly deliverable schedule set by partners.
Manage supply, consumable and paper goods monthly and yearly budgets
Solicits customer feedback to understand customer needs and the needs of the local community.
Uses all operational tools to plan for and achieve operational excellence in the store. Store Forecasts, Manager Sales Goals, cash management, and inventory management.
Plans, identifies, communicates, and delegates appropriate responsibilities and practices to senior leadership to ensure smooth flow of operations.
Sets and exceeds sales, customer retention, customer feedback, and labor cost goals on a monthly, quarterly, and yearly basis.
Manage in-store implementation of all Everytable operational and marketing programs, communications, and initiatives.
Address equipment and maintenance issues and layout improvement opportunities.
Desired-Skills:
Proficiency in G-Suite: GMail, Google Sheets, Forms and Docs
Strong communication and interpersonal skills
Critical thinker/Problem solver
Multi-tasker and time management expert
Sense of urgency
Entrepreneurial spirit
Team player
Coffee/barista experience preferred, not required
Desired Traits:
Mission-driven: Passionate about our mission of making healthy food affordable for all
Leader: Natural and inspiring leader of other people who can inspire them to improve and deliver
Hospitable and genuine: Outgoing personality with a special gift of making friends everywhere you go
Optimistic: Driven by positive energy that uplifts those around you
Self-motivated: Can work with autonomy and thrive in a collaborative team-oriented environment
Flexible and adaptable: Willing to roll with the punches and handle anything thrown your way
Compensation & Benefits:
Competitive hourly rate, depending on experience
Health, dental and vision benefits are offered in accordance with the ACA mandate
A free meal/drink every shift you work
Employee meal purchase program
Paid vacation time
Opportunities for growth
Requirements:
High school diploma or equivalent
Retail or Hospitality Management: 1-2 years
A valid Serve Safe Management Certification
Fluency in English. Proficiency in conversational Spanish preferred, but not required
Essential Functions:
Must be able to stand for 8-10 hours.
Some bending/kneeling/stooping required.
Regular communication with team members, leadership and guests.
Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.
Constantly monitors retail food temperatures and determines if products are up to all standards.
Must be able to work in a fast, sometimes loud environment with varying temperatures.
Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment. In accordance with Everytable’s duty to provide and maintain a workplace that is free of known health and safety hazards , the Company has adopted a mandatory COVID-19 vaccination policy to safeguard the health of its employees and its customers. As such, the Company requires that all employees be fully vaccinated against COVID-19 upon hire. For the purposes of this policy, “fully vaccinated” shall mean two weeks have passed since: (i) applicant obtained their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines; or (ii) applicant has obtained a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Applicants shall submit proof of vaccination either with their application or as part of their onboarding process
In the event that an applicant requires a reasonable accommodation due to a disability or a sincerely held religious belief, the Company will provide an accommodation to the extent it can, if the applicant is hired.