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District Manager

Everytable

District Manager

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Our Story + What Makes Us Special

    Everytable was founded on the belief that healthy food is a human right and shouldn’t be a luxury product. Everytable is a purpose-driven public benefit company; working with us is a unique opportunity to be a part of making history by redefining and transforming the food system. We’re passionate about making a positive impact in the communities we serve through affordable food access, as well as economic empowerment and environmental wellbeing.

    We are an inclusive and diverse team of mission-driven individuals fighting for food justice - where every community, every person and every table has access to fresh, nutritious, affordable, and culturally appropriate food. We’re looking for team members who aren’t afraid to shake things up and speak up for what they believe in. At Everytable, our team members are unique, outspoken, and have a sincere desire to make a world a more equitable place. If you are fiercely dedicated to social justice and inclusion and have a conscious leadership mindset, Everytable might be the place for you.

    Why You’ll Love This RoleThe District Manager drives day-to-day operations of all company-owned restaurants in the market; trains, coaches, supports managers, plans and sets goals; focuses on in-store problem solving/process improvement; sets standards; recognizes and motivates Store Managers, Assistant Managers and Store Teams. must be passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. The District Manager will be responsible for creating the overall vision for each store in their district, establishing benchmarks for store management teams and implementing and upholding policies and programs that will help those teams achieve their goals. As a District Manager you will focus on daily, monthly, and quarterly sales, marketing plans and unit operations including sales, labor, waste, and guest experience.WORKING IN COLLABORATION WITH:

    Store Manager(s)

    District Manager(s)

    Store Operations Leadership Team

    Field Trainers

    People Team

    Customer Success Manager

    Logistics

    Fulfillment

    KEY RESULT AREAS: (% weighted in accordance of importance)

    Broken down into the following categories:

    Leadership, Management and Accountability 50%

    Business Results 25%

    Development, Training and Coaching 25%

    Total 100%

    Your Impact on the Mission

    Leadership, Management and Accountability:

    Leads the way by working with each Store Manager to deliver on margin to meet targets. Utilizes available reports to identify opportunities, encourages top-line orientation through operational excellence and ensures all operational systems and procedures are followed

    Partners with each Store Manager in the market to build sales over last year’s sales achievement

    Develops and maintains Store Manager and Store Lead staffing levels; Drives to full team staffing levels to ensure operational excellence and employee safety

    Participates in hiring process to give final sign off, and monitors store-level staffing

    Does not compromise in creating and maintaining a safe environment for employees and guests. Uncompromising execution of the higher local health and safety codes, including OSHA

    Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement

    Identifying store performance issues and address immediately with an action plan

    Business Results:

    Meeting/exceeding monthly and quarterly P&L objectives with a primary focus on top-line sales and productivity

    Monitor P&L reports for each store and develop effective ways to fill any gaps between actual performance and company projections

    Driving continuous performance improvement focusing on leading indicators and established KPIs

    Quarterly goal setting and OKR tracking and reporting

    Consistently improving and updating Standard Operating Procedures (SOPs)

    Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results

    Executing on New Store Opening (NSO) Critical Path in partnership with Director of Store Operations

    Ensures any repair and maintenance concerns are addressed promptly

    Enforces sanitary practices for food handling, general cleanliness and maintenance of dining areas, back of house, restrooms and the outside appearance of the restaurant

    Development, Training and Coaching

    Training, coaching, and inspiring all stores to deliver exceptional customer experiences and hospitality ensuring a commitment to Everytable’s operational policies and procedures

    Act as a coach to the Store Managers and as a resource to each store employee to help inspire the success of the store

    Developing and coaching an understanding of the Everytable vision and driving recruitment of high-potential internal and external talent

    Planning an internal succession plan and a deep bench of managers at all levels of store operations by developing current store managers and the ability to identify “raw” talent

    Leading Store Manager development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance

    Our Guiding Values

    Hungry To Change the World - We are driven to create a world-changing social enterprise, and to pursue our mission for a more just and healthy world. We are not satisfied with “business as usual,” and are willing to take chances to create a new paradigm of business.

    Purpose and Pride in Service - We care deeply about all our customers across all channels and take care to understand and anticipate their needs. We strive to exceed the expectations of our customers as well as those we serve internally, our coworkers, offering hospitality and delicious food everywhere we go.

    Elevate Everyday - Each of us is responsible for coming to the table with solutions, which requires us to be honest and speak up about ways we can be better. In everything we do, we get better every day by taking small and large steps to continuously improve.

    Lead with Humility - Each of us leads in our own job and in our own way. We believe leadership requires listening, understanding, and putting yourself in others' shoes before taking action.

    Solve For All - We are a people centered organization focused on finding the solution that benefits our customers, our employees, and our company. Because we all win when we win together.

    Welcome Everyone to the Table - We are a stronger, more innovative company because of our diverse experiences, cultures, and backgrounds. All our voices are needed to be the best we can beWhat You’ll Bring to the Table

    Bachelor’s Degree preferred

    5+ years of experience in retail or hospitality management

    2+ years of multi-unit experience in retail/hospitality

    Proficient in computer software: G-Suite (GMail, Sheets, Drive, Meets, etc.), Microsoft Office

    Proven ability to create policies that generate profits in multiple retail sales locations

    Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees

    Displays detailed knowledge of all key food handling/food safety procedures

    Current driver’s license required as frequent weekly travel is involved.

    Must be able to travel to designated stores and work with management team on a regular basis

    Ability to accommodate the likelihood of a variable work schedule from week to week, including weekends, holidays, evenings, etc. as required

    Valid Manager ServSafe certification required

    Desired Traits

    Mission-driven: Passionate about our mission of making fresh, nutritious food affordable and accessible for all

    Exceptional team building capability

    Basic business math and accounting skills, and strong analytical/decision-making skills. Adept at making data-driven decisions

    Entrepreneurial: Creative problem solver that seeks change and action. An independent thinker who always imagines ways to improve the guest experience, employee experience and operation

    Strong Communicator: Both oral and written

    Bilingual, Spanish speaking preferred, but not required

    Essential Functions

    Area/unit: Oversees 15+ units throughout Southern California

    Ability to travel to other store locations and company office etc. as needed. Travel 90% of the time.

    Must be able to stand for 8-10 hours.

    Some bending/kneeling/stooping required.

    Regular communication with team members, leadership and guests.

    Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.

    Must be able to work in a fast, sometimes loud environment with varying temperatures.

    Ability to enter data into the computer

    Constantly monitors retail food temperatures and determines if products are up to all standards

    Hand dexterity, and eye and hand coordination critical

    Travel, as needed

    Perks + Benefits All Team Members of Everytable Enjoy:

    Health + Wellbeing

    Free delicious Everytable meals during your shift

    20% off all meals + delivery subscription service

    Employee Assistance Program

    Company-Sponsored Best in Class Benefits ** (Medical, Dental, Vision, Life Insurance) *

    401(k) program *

    Paid Parental Leave *

    Fitness/Wellness Program *

    Voluntary Accident/Critical Illness/Hospital Indemnity Insurance*

    Dependent FSA *

    Transit + Parking Benefits *

    Pet Insurance *

    Growth + Development

    Culture of feedback and coaching (bi-annual performance appraisals)

    Social Equity Franchise Program – a unique opportunity to own your own Everytable retail storefront after training in Everytable University!

    Flexibility + Community Outreach

    Pay it Forward Program

    Flexible working environment (depending on role requirements)

    Full-time and part-time positions available

    Paid vacation/sick/holiday time

    • Must meet eligibility requirements upon open enrollment

    ** Select plans are free of charge to employee and 100% company-sponsored

    Everytable is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage women, people of color, and LGBTQ people to apply. Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment.

    In accordance with Everytable’s duty to provide and maintain a workplace that is free of known health and safety hazards, the Company has adopted a mandatory COVID-19 vaccination policy to safeguard the health of its employees and its customers. As such, the Company requires that all employees be fully vaccinated against COVID-19 upon hire. For the purposes of this policy, “fully vaccinated” shall mean two weeks have passed since: (i) applicant obtained their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines; or (ii) applicant has obtained a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Applicants shall submit proof of vaccination either with their application or as part of their onboarding process. In the event that an applicant requires a reasonable accommodation due to a disability or a sincerely held religious belief, the Company will provide an accommodation to the extent it can, if the applicant is hired.