Benefits:

403(b) Plan

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Savings bank

JOB TITLE: Eviction Intervention Specialist

FLSA STATUS: Full-time, Exempt, Salary

HOURS: Monday-Friday, 8:30 AM – 4:30 PM (occasional nights and weekends may be required, flexibility required to meet the needs of the program and position)

LOCATION: Remote and Specified Courthouse Location

SUPERVISOR: Director of EPIC Programs

This is a grant-funded position and dependent upon renewal of grant.

WHO WE ARE:

YWCA Tri-County Area is on a mission to eliminate racism, empower women, and promote peace justice, freedom, and dignity for all. YW serves more than 3,000 people annually in Montgomery, Chester, and Berks counties as a leader in advocating for girls, women, and families. YW’s quality programs and services focus on education, designed to build individual, family, and community success: early childhood education; Youth Education & Prevention Programs that include enrichment, STEM learning, and recreation; adult education and English as a Second Language; workforce development; Foster Grandparent Program; and holistic wraparound services. Mission-based advocacy efforts raise awareness, offer issue education, and build social capital around women's empowerment, racial and social justice, and safe and healthy communities.

YWCA Tri-County Area is an Equal Opportunity Employer offering competitive salaries and benefit packages.

WHAT WE ARE LOOKING FOR:

YW3CA’s Eviction Intervention Specialist provides housing stabilization, and eviction support to households served through the Eviction Prevention & Intervention Coalition (EPIC). The Specialist will be able to assist in the prevention of homelessness for households potentially facing eviction and/or housing instability by working closely with the EPIC team, project attorneys, court partners, tenants, and landlords.

WHAT YOU’LL BE DOING:

Advocates on behalf of individuals and households within Montgomery County.

Performs detailed visual inspections of rental properties to assess living conditions.

Engages with tenant to explain the inspection process and address any concerns.

Utilizes inspection checklists and tools to record findings accurately.

Identifies and documents any notifiable issues or violations.

Ensures all inspections comply with applicable regulations and guidelines.

Interviews tenants about their housing conditions or concerns.

Serve as a liaison between residents and EPIC team.

Demonstrates knowledge of all EPIC participating, Montgomery County magistrate court proceedings.

Provides assessment or problem-solving information to individuals and families facing possible eviction, referred to by courts or Montgomery County Your Way Home.

Determines and facilitates connections to other services, as appropriate.

Determines appropriateness for access to restricted funding and administers restricted funding per program policy for such cases, as appropriate.

Maintains client information in the Clarity Human Services (HMIS) database for all EPIC clients.

Completes weekly data entry to EPIC tracking system for all disbursement of restricted funding.

Operates within an established partnership of community partners.

Provides in-person assessment with clients facing eviction, using established assessment tools.

Engages and mediates tenant/landlord relationship, as able, during/outside court times, while advocating for tenant needs.

Participates in program planning, development, and evaluation for EPIC services and supportive services area, as appropriate.

Interacts with staff, volunteers, and clients in a courteous, respectful manner.

Directs tenants to local resources that address their needs.

Submits accurate and timely reporting as required to maintain compliance with funding requirements.

Other duties as assigned within the scope of position expectations.

WHAT YOU’LL BRING TO THE POSITION:

A strong commitment to serve the local community and projects attitude of respect, empathy, and cultural sensitivity to all.

Knowledge of, and sensitivity to, the issues facing communities served through the EPIC program.

Ability to maintain a high level of confidentiality of all information related to clients, including case details and documentation which must be stored in a safe place that locks to prevent a potential breach of confidentiality.

Excellent organizational, communication and interpersonal skills.

Willingness to dress appropriately in business professional attire when appearing for court hearings.

Understanding of YWCA’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as a part of a larger team.

Willingness to travel daily for court hearings, including to go into the office at least once a week to drop off and pick up case documentation.

Willingness to work required non-traditional hours based on operational needs.

Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, families, and members of the community.

A strong sense of professionalism, as work includes interactions with public officials and the local judicial system.

Exceptional ability to multi-task in short time periods. Gregarious & persuasive personality and interest in cultivating new connections with clients, landlords/property owners, and other providers.

Outstanding oral, written and computer skills.

Knowledge of fair housing laws and tenant rights, regional housing market and familiarity with social, health and benefit resources in Montgomery County (preferred).

Education/Experience:

A minimum of an associate’s degree and 1 year of experience in a social services-related field is required. A bachelor’s degree in human services or a related field is preferred.

Must have a valid driver’s license with current auto insurance and reliable transportation.

Previous experience in housing inspections, property management, or a related field is highly desirable.

Knowledge of local housing codes and federal regulations is a plus.

Equal Opportunity Employer

YWCA Tri-County Area is an equal opportunity employer and it is our policy that employees and applicants will not be subjected to unlawful discrimination or harassment based on race, col-or, religion, sex, age, national origin, veteran’s status, marital status, physical or mental disability, sexual orientation, or any other basis prohibited by applicable state, federal or local laws.

Accordingly, YWCA Tri-County Area will hire, train, and promote individuals in accordance with this Equal Employment Opportunity Policy; make decisions according to the principle of equal opportunity by imposing only bona fide occupational qualification requirements for employment opportunities; and administer all personnel practices and programs (including, but not limited to, compensation, benefits, transfers, and training) in accordance with this Equal Employment Opportunity Policy.

YWCA Tri-County Area is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, YWCA Tri-County Area is unable to sponsor employment for international candidates at this time.

Flexible work from home options available.