Our thriving medical practice is seeking a full-time Medical Receptionist for front office administrative duties including patient greeting and check-in, scheduling, insurance verification, and check-out.
We’re looking for a professional who can represent our organization on the phone and in person with compassion, attention to detail, and outstanding customer service.
Training with our medical office software provided. Responsibilities include:
Greet patients upon arrival, sign them in, obtain insurance and any required information to generate their electronic health record
Provide patients with intake forms electronically via email or assist them in logging into our intake station to complete upon arrival
Scanning and uploading any relevant ID cards, medical records, accident reports, x-rays, or MRIs to the patient’s electronic health record
Answer phones and text messages to manage patient experience and escalate as needed
Verifying patient insurance coverage in a secure and HIPAA compliant manner, both online and by phone
Coordinating any required referrals, pre-approvals, or clinical reviews from patient’s medical insurance or primary care provider
Process payments from patients for co-pays, coinsurance, and uninsured visits
Schedule appointments for new and recurring patients based on our doctor's availability
Call patients to follow-up on unconfirmed appointments (automated appointment reminders sent electronically)
Opening or closing the office and maintaining the waiting area as needed
Qualifications and skills:
High school diploma/GED required
1+ years’ experience in medical reception or administration preferred
Experience with electronic health record systems, such as Genesis, a major plus
Ability to multi-task in a thriving practice and prioritize accordingly
Outstanding communication and organization skills
Must be fluent with very clear English language skill
Additional language skills a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Disability insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Uniform allowance
Business Casual
Schedule:
40 hour work-week, 8 hour shifts