CLASSIFICATION: Exempt

TRAVEL REQUIREMENTS: 15% Average

SUMMARYEwing Account Managers serve as the front line for customer relations, customer service and daily sales operations. Ewing Account Managers provide meaningful service to our customers in the most pleasant and professional manner possible. An Account Manager will support the Area Sales Manager’s and company’s goals.

PRINCIPAL ACCOUNTIBILITIESAccount Managers are expected to support branch and sales efforts by performing the tasks and activities required that would improve customer relationships, as well as provide customer support. Additional requirements include completion of tasks and activities assigned in support of annual plans established by the Area Sales Manager.The job performance of an Account Manager will be evaluated based upon their effectiveness in executing the duties and responsibilities listed below.

RESPONSIBILITIES AND DUTIESLeadership & Communication• Conduct yourself with professionalism in all communication with fellow employees, customers, vendors, management and Home Office staff.• Attend and participate in company meetings.• Read and contribute to Company communications, including (but not limited to) the Branch Briefs, E-News Alert, President’s Message, regional newsletters,etc.• Champion Ewing culture and commitment throughout all businessactivities.• Communicate all operational and customers service issues with Area Sales Manager.• Participate and represent Ewing in relevant regional organizations, associations and activities.

Operations• Execute the annual sales plan in accordance with the Company’s strategic objectives under the direction of the Area Sales Manager.• Adopt and master the use of basic company tools and systems including technology, software, email, etc.• Provide superior customer service at all times.• Service, support and grow existing accounts and establish new accounts in your sales territory.• Keep management informed by submitting activity and results reports, such as Business Activity Log and monthly and annual sales workbooks.• Conduct other duties as assigned by sales leadership.

Professional Development• Actively participate in the Service Professional training program, by using Ewing’s University, assessment process and Individual Development Plans(IDPs).• Participate in regular performance reviews.• Continually update your professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, as determined in collaboration with the Area Sales Manager.

Business Development• Execute and attend branch marketing and business development events, including educational seminars and hands-on workshops, vendor product days, customer appreciation events, barbeques, etc., as directed by the Area Sales Manager.• Grow Revenue and associated Profits of select assigned Ewing customers and prospects.• Establish and maintain strong business relationship with customers, by conducting customer and prospect visits to achieve area sales objectives.• Provide support for branches and all sales team members in serving customers and achieving sales objectives.• Perform sales development activities, including (but not limited to) basic project quoting and telephone, print and email marketing campaigns.• Resolve customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to management.• Meet or exceed customer and prospect activity goals.• Responsible for growing product sales in assigned region or as designated by sales leadership.• Provide technical advice, troubleshooting and product education.

Ewing offers competitive salaries, ongoing training opportunities and a comprehensive benefits package including:

Profit Sharing401(k) Employer Match

Short & Long Term Disability

Employer-Paid Life Insurance

Employee Purchase Program

Direct Deposit/Chase® Pay Card Plus Program

Medical/Dental/Prescription/Vision Plans

Voluntary Life Insurance

College Savings 529 Program

Counseling Services

Scholarship Program

...and More