ExamSoft is seeking a high-energy, team oriented Support Specialist I to provide technical support to ExamSoft customers. The Software Support Specialist will work directly with customers to troubleshoot software issues and assist administrators and students with the application of ExamSoft products and will report to the Support Manager I. This Support Specialist role is the perfect opportunity to jumpstart your career in technology! You'll learn diverse software programs, technical support processes, and know each day that your work helps educators harness the power of assessments in their classrooms.
WHO WE ARE:
ExamSoft offers a market-leading assessment-management solution that supports the entire testing process, including exam creation, administration, delivery, scoring, and analysis. The software delivers powerful, actionable data to assess learning outcomes. ExamSoft is a growing company that hires smart and talented people. Our people are excited about their personal growth, the positive impact they have on education, and enjoy working in a challenging and fun work environment.
WHAT YOU'LL DO:
WHAT YOU'LL NEED:
ExamSoft offers market competitive pay & annual bonuses along with 100% paid employee benefits & subsidized dependent benefits. We also offer professional development stipends and a variety of learning opportunities. Because teamwork is essential to our company and culture, we have monthly in-office and quarterly off-site events, including volunteer and community involvement events! Of course we have paid holidays and vacation time as well.
Love to snack? So do we! We have a variety of snacks provided in the office from fruit and nuts to cookies and chips, and both of our offices include an onsite gym.
Most of all, ExamSoft offers a dynamic, fun, and fast-paced work environment, filled with awesome coworkers!
Starting salary: $40,000+ (dependent on experience)