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Starts September! Customer Service Specialist

Excalibur Enterprise

Starts September! Customer Service Specialist

Spokane, WA
Full Time
Paid
  • Responsibilities

    Job Description

     

    Are you looking to make a long lasting impact on the business you work with? Looking for a clear path for advancement? Want to be developed along the way? Good with people?

     

    EXCALIBUR ENTERPRISE INC. is seeking an IN STORE CUSTOMER SERVICE & SALES SPECIALIST for our Spokane location. We are looking for a passionate associate who will partner with and ensure the long-term success of our customers. You will be responsible for developing relationships within your assigned territory, connecting with key decision makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

     

    POSITION INCLUDES:

    • Maintain Customer Service and Enhance Productivity Level.

    • Assist Customers daily with their Purchases, Sign Ups, and Billing Issues.

    • Supervise and Schedule Store Personnel.

    • Communicate daily about Sales and Customer Issues.

    • Motivate Customers to Enhance Sales and Profits by Advertising and Marketing Products

    • Excel in our management training program beginning at the Entry Level to Senior Management

    • Own all problem solving, troubleshooting, customer requests

    • Build client relationships through service excellence and balance their campaign needs

    • Team building, growth, and expansion efforts

     

    QUALIFICATIONS:

    • Previous experience in Customer Care, Sales or Hospitality is preferred

    • Excellent interpersonal skills

    • Enthusiastic personality

    • Verbal and written communication skills

    • Demonstrates the ability to Multi-Task

    • Prioritize organizational skills

    • The desire for growth and advancement

     

    EXCALIBUR'S PERKS:

    • Hourly pay starting between $13-$17 based on experience

    • Weekly sales bonuses and additional incentives!

    • Flexible scheduling is available, we have both Full and Part Time positions

    • Full Paid Training

    • Sponsored lunch parties

    • One on one development from company executives

    • Annual awards and recognition

    Company Description

    Our Company was created to acquire and retain customers in a personalized manner for all types of companies. Our Fortune 500 clients are constantly competing in a very competitive home entertainment industry. We strive to lead the nation in outsourced marketing and in-store marketing campaigns. Our clients have specific fields of expertise ranging from home entertainment, to the biggest names in consumer electronics and retail venues. We feel we can compliment their niche with a superior marketing and sales team to keep them busy doing what they do best. Our expanding marketing strategy and our one-on-one approach allows us to get personal with our clients’ customers.