Job Description

• Meet with youth and adults where they are on the streets and in public locations; providing crisis information and safety planning, and transporting youth to an emergency shelter or another safe place to stay.
• Respond to immediate needs of youth through the distribution of food, clothing, hygiene items, survival aids and personal hygiene items; shelter referrals; case management services; and distribution of SOP/Safe Place/National Runaway SafeLine resource cards;
• Provide direct access to youth and adult shelters 24 hours/day;
• Provide crisis intervention, support & referrals through a youth hotline & social media;
• Provide access/ referrals to health care - medical, dental & mental health;
• Provide access/ referrals to drop-in center services, including food, hygiene items, showers and laundry facilities.
• Take part in the Point In Time count as well as other youth community counts
• Conducts youth assessments and creates and updates case records which include client residential location and living conditions, employment history/prospects; general psychosocial and criminal history.
• Obtains relevant social history, performs needs and safety assessment for shelter clients as they enter the housing program. Prepares service plan, assists in completion of personalized safety plan.
• Networks with other service providers and justice officials to facilitate client services and community response.
• Maintains positive relationships with local Job Service and other job referral agencies and community resources and acts of liaison with local employers.
• Accompanies clients to meetings with law enforcement agencies, lawyers' offices, medical providers or other social service programs as needed. Accompanies clients or arranges for accompaniment to court hearings. When needed
• Provides current information on community resources to other staff.
• Assists supervisor in training staff and volunteer as needed.
• Documents case management activity and other client contacts in client files in a timely manner.
• Input touch-points (case notes, touches, referrals, etc.) into the HMIS (ETO)
• Assist with media marketing in the community and attend general council CoC meetings
• Assist with pick up and distribution of donated goods for RHY and families
• Other assigned tasks as needed
• Provide individual assessments and counseling/support services for youth identified as experiencing sexual exploitation, human trafficking, substance abuse, physical and/or sexual abuse, mental health issues;
• Participate in the regular staff meetings on each client
• Provide feedback to team on client's progress toward goals
• Other duties may be assigned
• Provide life skills workshops and group activities on:
  • work readiness skills & financial literacy
  • recognizing exploitative and abusive relationships
  • fitness and recreation
  • arts and self-expression
  • substance abuse prevention
  • awareness of community resources
  • Other duties may be assigned

Qualifications

• A bachelor's degree from an accredited college or university is preferred; behavioral health or social work
• Be knowledgeable of working with vulnerable populations
• Be knowledgeable of community resources and experience in working with outside agencies
• Meet requirements for Central Registry Background Checks.
• Must have a Texas driver's license
• Bilingual Spanish-a plus!
• Must be able to perform duties in a timely manner
• Involves a high degree of alertness
• Must be able to work under stressful conditions
• Must be able to work with youth with varying degrees of behavior and other issues

Additional Information

We do not discriminate against applicants or employees. We are committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. We will comply with all laws and regulations. All your information will be kept confidential according to EEO guidelines.