Job Description

Job Description

Salary:

Overview:

Join USAN, an innovative contact center solutions provider and a respected community leader, offering a dynamic work environment that values work-life effectiveness. We are committed to shaping and transforming the future of customer experience. As an Executive Administrative Assistant at USAN, you will play a crucial role in supporting our President/Chief Revenue Officer (CRO) and CEO. This position demands an in-office commitment due to the critical and confidential nature of the work, but has flexibility.

Responsibilities:

• Communications: Utilize Outlook and Teams/Chime for video-enabled meetings, supporting the President/CRO in communication with Sr. Leadership Teams.
• Calendar Management: Prioritize schedules, decide meeting attendees, and adapt to constant schedule changes and urgent requests.
• Meeting Planning and Organization: Take charge of meeting logistics, including agenda, location, and technology, coordinating with executive administrators inside and outside USAN.
• Correspondence & Approvals: Act as a proxy for communications and approvals, answering general questions and escalating routine matters.
• Travel and Expenses: Make travel arrangements, manage expenses, and ensure policy-aligned expense reports are submitted on time.
• Special Projects: Handle complex tasks, including researching issues, analyzing problems, and collaborating with outside organizations for special events.
• Company Events: Plan and execute in-office events, enhancing the brand and prestige of the Atlanta office while collaborating with other executives across USAN.

General Requirements:

• Familiarity with USAN's products, people, and organizational dynamics.
• Ability to handle incoming requests independently and refer matters appropriately.
• Accountability to ensure proper disposition and prevent oversights.
• Collaboration with other departments and driving accountability to meet business needs.

Basic Qualifications:

• Bachelor’s degree with a cumulative GPA of 3.3 or higher.

• Minimum of two years supporting a principal at the Director level and above.

• Excellent verbal and written communication skills.

• Attention to detail and the ability to manage confidential information.

• Organized and focused work style.

• Demonstrated leadership, engagement, and collaboration skills.

• Advanced knowledge of Windows desktop applications (Outlook, Word, Excel, PowerPoint), plus familiarity with SharePoint, Ariba, Concur, HubSpot, and other marketing tools is a plus.

Job Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time Off
• Vision insurance