Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

Overview

We are seeking a highly organized and adaptable Bank Operations Assistant to support executive leadership while actively contributing to bank operations and technology initiatives. In our small-institution environment, this role goes beyond traditional administrative support and is ideal for someone comfortable working across operations, back office, and basic IT support.

Key Responsibilities

Provide administrative and operational support to the President

Support core banking systems, online/mobile banking, and basic IT functions

Assist with system updates, testing, vendor coordination, and troubleshooting

Support back-office operations, data management, and reporting

Assist with bank-wide initiatives, audits, exams, and special projects

Cross-train and provide coverage for back-office and CSR functions as needed

Qualifications

Banking operations experience required

Working knowledge of core banking systems (Fiserv Cleartouch preferred)

Basic understanding of IT systems, data management, and system support

Familiarity with banking regulations (Reg E, Reg CC, BSA/AML)

Strong organizational, multitasking, and problem-solving skills

Comfortable wearing multiple hats in a fast-paced, small-bank environment

Preferred Traits

Detail-oriented with strong follow-through

Proactive, dependable, and collaborative

Comfortable working across operations, technology, and administration