Job Description

Job Description

We’re a growing, multi-brand organization focused on delivering high-quality services and products across a range of industries. We move fast, wear multiple hats, and value reliability, communication, and proactive thinking. We’re looking for a sharp, detail-oriented, and people-first individual who can be the glue that holds our operations and communication together.

Position Summary:
We’re seeking a U.S.-based Executive Assistant with strong Customer Service and Bookkeeping experience to support our executive leadership team and be the first point of contact for all inbound leads across our portfolio of products and services. This is a dynamic role for someone who loves working behind the scenes to make things run smoothly, all while interacting with customers in a friendly and professional way.

What You'll Do:

• Provide daily administrative support to executive leadership (email management, calendar scheduling, research, meeting notes).

• Manage and respond to inbound customer inquiries (phone, email, web forms, and live chat).

• Route leads to appropriate internal team members and follow up to ensure timely responses.

• Handle basic bookkeeping tasks, including invoicing, expense tracking, and reconciliations (experience with QuickBooks or similar software preferred).

• Assist in maintaining CRM systems and ensure accurate data entry and lead tracking.

• Help prepare reports, documents, and summaries for internal use.

• Support ad-hoc operational tasks across different product lines as needed.

What We’re Looking For:

• Based in the United States

• 3+ years of experience in a similar hybrid role (Executive Assistant, Customer Support, Bookkeeping)

• Strong written and verbal communication skills

• Comfortable with remote tools (Google Workspace, Zoom, Slack, CRM/Helpdesk systems, QuickBooks, etc.)

• Highly organized with the ability to multitask and prioritize

• A problem-solver who takes initiative and follows through

• Friendly and professional with customers, even under pressure

Bonus If You Have:

• Experience supporting startups or fast-growing companies

• Familiarity with sales pipelines, lead routing, or marketing tools

• Experience working across multiple brands or departments

Compensation & Perks:

• Competitive hourly or salaried compensation (based on experience)

• Remote-first work environment

• Flexible hours (with some overlap with CST hours required)

• Opportunities to grow with a fast-paced team and make an impact across multiple businesses

To Apply:
Submit your resume and a brief note telling us why you're the perfect fit for this hybrid role. We’re excited to meet someone who’s ready to be a key player on our team!

Company Description

Useryze is a U.S.-based digital consulting firm helping businesses grow through smarter user experiences, CRO, A/B testing, and personalized strategies. We deploy experts and lean teams across product, design, engineering, and analytics to unlock growth for startups and established brands alike. From AI-driven iteration to rapid experimentation, our clients trust us to move fast and focus on results. Our work spans a variety of industries — from e-commerce to real estate to technology — and we're building a future where businesses are more user-centric and performance-driven.

Company Description

Useryze is a U.S.-based digital consulting firm helping businesses grow through smarter user experiences, CRO, A/B testing, and personalized strategies. We deploy experts and lean teams across product, design, engineering, and analytics to unlock growth for startups and established brands alike. From AI-driven iteration to rapid experimentation, our clients trust us to move fast and focus on results. Our work spans a variety of industries — from e-commerce to real estate to technology — and we're building a future where businesses are more user-centric and performance-driven.