About Ash Wellness:

Ash is a B2B platform that delivers the infrastructure for health plans and digital-health organizations to offer at-home testing programs to their end users, enabling care-gap closure, improved population health, and measurable quality outcomes. We serve major health plans, digital health companies, and channel partners nationwide with a full-service, white-label solution that drives ROI, member engagement, and clinical impact.

As a fast-paced tech startup, we value employees who can take ownership of projects, pivot easily, and iterate until they achieve success. As healthcare enthusiasts, our employee culture prioritizes assisting others—our clients, their patients, and each other!

This is a hybrid role out of our New York office.

About the role:

We are seeking an experienced Executive Assistant (EA) to the CEO who will serve as a critical operational partner to the executive team. This person is not just a scheduler, but an owner of high-priority administrative, logistical, and operational functions. The ideal candidate is a proactive problem-solver with exceptional organizational skills who thrives in a fast-paced environment and can represent Ash's mission-driven culture both internally and externally. You will be instrumental in maximizing the CEO's time, managing their workflow, and keeping key company initiatives on track as we scale.

Core responsibilities:

• Help the CEO to track, prioritize and execute on deliverables. Stay on top of outstanding to-dos and deadlines to ensure important initiatives stay on track.

• Manage the executive team's calendar, proactively anticipating conflicts, reprioritizing meetings, and ensuring the team is fully prepared for each engagement including preparing agendas, backgrounds, memos, etc.

• Act as a liaison between the executive team and internal departments, tracking follow-through across the company to ensure smooth execution and business alignment.

• Serve as a key point of contact for internal and external partners. Draft and manage high-level correspondence, ensuring timely and professional communication.

• Own the coordination of company offsites, leadership meetings, and team events, including venue selection, scheduling, and overall logistics.

• Coordinate occasional business travel, including booking flights, hotels, and ground transportation, and preparing comprehensive itineraries for the executive team.

• Proactively prepare, organize, and finalize all necessary documentation for critical external events, such as investor updates and Board materials.

• Support general People Ops administration and office management needs, ensuring the executive team can remain focused on strategy.

• Manage special projects dictated by the CEO.

• Assist with culture-building initiatives such as happy hours, celebrations, etc.

Qualifications:

• 3+ years of experience directly supporting a C-level executive or equivalent, ideally within a venture-backed startup or high-growth tech environment.
• Strong organizational skills and ability to manage multiple projects and meet deadlines. Able to organize others effectively.
• Quick learner and proactive problem solver. Able to identify areas for improvement and propose solutions.
• Self-starter who is able to work effectively independently and autonomously.
• Highly proficient with standard tools such as Gmail, Notion, Slack, Zoom, etc. and a general savviness with technology.
• Strong written and verbal communication skills. Ability to draft professional correspondence. Comfortable communicating with and building relationships with various stakeholders including the executive team, staff, clients, investors, and board members.
• Attention to detail. Proven track record of producing high-quality, polished, work for executive audiences.
• A high degree of confidentiality and discretion when handling sensitive information related to finance, HR, and strategy.
• Warm, optimistic, humble, and enthusiastic.
• Ability to be on-site at our Manhattan office 2-3 days a week.

What we offer:

• The opportunity to join a mission driven team and play a crucial role in shaping the future of the company.
• Inclusive and transparent social culture. Challenging work, fast learning cycles, practical training, and meaningful feedback. We want to learn from every member of the team and bring fresh ideas to the table every day.
• Flexible working environment with unlimited vacation time and company provided team lunches.

Commitment to Diversity, Equity and Inclusion

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems in making healthcare more accessible and inclusive. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.