Job Description

To increase the number of premium players in the data base to result in increased gaming and related revenues. Promote a positive image of property and corporation.

Job Functions

• Communicate with existing and potential customers in a congenial manner.
• Follow established procedures to obtain record and maintain customer information.
• Prepare legible forms for customer reservations and amenities.
• Utilize computer system to analyze guest history and profitability to company.
• Communicate necessary information to customers in written and verbal form.
• Circulate throughout the casino playing areas to greet and promote positive customer relations.
• Travel to various player events to promote the property.
• Miscellaneous duties as assigned.

Qualifications

• Minimum 5 years customer service position experience and/or casino operations experience.
• Excellent communication skills.
• Basic computer knowledge and usage required.
• Appropriate business attire required.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.