Executive Ground Transportation Dispatcher

HORIZON LIMOUSINE INC

Executive Ground Transportation Dispatcher

Long Beach, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Health insurance

    Opportunity for advancement

    Paid time off

    Job description:

    About Us We are a premier boutique chauffeured services company serving discerning clientele worldwide. Our brand is defined by precision, discretion, and uncompromising white-glove service. Every detail matters — and every client interaction reflects our commitment to excellence.

    We are seeking a highly polished and detail-driven Executive Dispatch & Reservations Coordinator to support our 24/7 luxury transportation operations. This role is instrumental in delivering a seamless, white-glove experience to our executive and VIP clientele. The ideal candidate thrives in a high-performance environment where precision, discretion, and professionalism are non-negotiable.

    Key Responsibilities:

    Manage and oversee reservations with meticulous accuracy

    Coordinate and dispatch chauffeurs in real time within a 24/7 operational environment

    Proactively monitor all trips to ensure flawless execution and on-time performance

    Anticipate client needs and resolve issues before they arise

    Communicate clearly and professionally with clients, chauffeurs, and leadership

    Maintain detailed trip notes, client preferences, and service standards

    Adapt quickly to schedule changes, flight delays, and last-minute requests

    Qualifications & Attributes:

    Experience in luxury transportation, executive travel, hospitality, or high-end logistics

    Demonstrated commitment to white-glove, high-touch client service

    Exceptional written and verbal communication skills with professional tone and grammar

    Extreme attention to detail and strong organizational skills

    Ability to remain composed and solution-focused under pressure

    Availability for evenings, weekends, holidays, and rotating shifts as part of a 24/7 operation

    Discretion and professionalism when handling high-profile clientele

    What We Value: Precision. Accountability. Service excellence. Our team operates at the highest level, and we are seeking someone who takes pride in delivering an elevated experience at every touchpoint.

    This is a remote position.