Executive Housekeeper (Director of Housekeeping)

Holiday Inn Express & Suites – Nephi, Utah

Are you a passionate and detail-driven leader who takes pride in creating clean, welcoming environments for guests and fostering a strong team culture? Holiday Inn Express & Suites Nephi is seeking an Executive Housekeeper to take charge of our 67-room hotel’s housekeeping and laundry operations, ensuring exceptional guest satisfaction and team performance.

What You’ll Do:

• Lead, coach, and develop the housekeeping team to meet and exceed IHG brand standards.
• Schedule, train, and supervise department staff to ensure efficient operations aligned with forecasted occupancy.
• Oversee cleanliness and upkeep of guest rooms, public areas, and laundry facilities.
• Conduct regular inspections and document room quality in Quore, reporting maintenance needs promptly.
• Ensure storerooms and supply closets are organized and fully stocked to brand requirements.
• Champion a service-first culture that creates "wow" moments for guests and builds a “Whatever It Takes” attitude among team members.
• Act as the department's liaison with the General Manager and other hotel departments, fostering effective communication.
• Support safety practices and regulatory compliance in all areas of the department.
• Participate in hiring, training, coaching, and disciplinary action as needed.
• Assist with executive duties including cost control, payroll tracking, and inventory management.

What We’re Looking For:

• Prior supervisory or management experience in hotel housekeeping (IHG or similar brand experience a plus)
• Strong organizational skills and attention to detail
• Working knowledge of Quore or similar hospitality systems preferred
• Excellent communication and leadership abilities
• Ability to train and motivate a team with a focus on quality and guest satisfaction
• Willingness to work hands-on alongside your team when needed

Schedule & Availability:

Full-time position

Schedule may vary based on hotel occupancy and operational needs

Weekend availability is required

Perks & Benefits:

• Health, dental, and vision insurance options
• Paid time off and holiday pay
• Eligibility for performance-based bonuses and incentives
• Opportunities for advancement within the company

Apply Today!

Ready to bring your experience, leadership, and passion for cleanliness to our award-winning team? Submit your resume.