Job Description

The Executive Meeting Manager is primarily responsible for the solicitation and contraction of group business based on assigned market segments. (On-site position)

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Consistently offers professional, engaging and friendly service
• Handle all aspects of Sales for groups for a specific, assigned market
• Develop and maintain customer base in all assigned markets.
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance.
• Attend Sales Meetings, office events, hotel-sponsored functions, industry functions.
• Develop lead sources and rapport with key personnel, Fairmont Global Sales Office sellers and assigned client base.
• Coordinate and financially manage sales trips, and conventions within the given territory, including reports or activity pertaining to the specific market.
• Maintain active membership in industry related organizations and associations pertaining to the specific market.
• Support goals, objectives and philosophies of Fairmont Hotels & Resorts Company
• Keep accurate records of potential customers & follow through on all potential business
• Quote and negotiate prices within established parameters
• Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
• Utilize Opera Sales & Catering to track, solicit, book and follow up accounts
• Collect market and competitive intelligence to assess and implement strategy and long term goals
• Assist as directed, in the planning and strategies of the Group Sales effort, with development of competitive intelligence and in the preparation of the Marketing plan, especially as it relates to the group segment
• Handle special projects as assigned in a timely manner
• Other Duties and Responsibilities as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Qualifications

Work Environment

• This job operates in luxury hotel environment.

Physical Demands

• This position requires both sitting and walking for extended periods of time throughout the day.

Required Education and Experience

• Hotel sales experience and knowledge an asset.
• prospecting and contract negotiation skills.
• Market knowledge of Austin and/or Texas large group is preferred.
• A passion for guest service and excellence.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills including Microsoft Office, Word and Excel.
• Highly organized, results-oriented with the ability to be flexible and work well under pressure.
• College/University degree in related discipline an asset.
• Ability to travel if necessary
• Knowledge of Hotel sales and catering software/systems is required

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

**Our commitment to Diversity & Inclusion: **
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V