Executive Operations Manager

The Executive Operations Manager is a senior, hands-on role for someone who thrives in a fast-moving environment and wants to be involved in all aspects of a growing business. This person will work across business development, account management, strategic partnerships, capital markets, finance, and team development alongside the leaders and managers already running each of those areas. The goal is to advance initiatives, maintain momentum across active work-streams, and ensure that important work does not lose pace as the business grows.

We are an entrepreneurial company. Decisions get made quickly, priorities shift, and the person in this role needs to be comfortable with that. There is no narrow lane here. The Executive Operations Manager will be present in high-level meetings, engaged in active deals and client relationships, and involved in building out the team as the company scales.

This is a role that grows with the person in it. Early on the work is about breadth, learning the business from every angle and building credibility across departments. Over time, specific areas of ownership will develop naturally based on where the person adds the most value. The right candidate is someone who earns trust quickly, takes initiative without being prompted, and is motivated by the opportunity to grow alongside a company that is still building.

This is NOT an Executive Assistant role. This team is seeking someone with genuine operations experience.

Core Role Functions:

Business Development and Sales

• Drive follow-through on active sales pursuits and business development conversations with Fortune 500 clients and prospects.

• Own next steps, proposals, and open items coming out of client calls so nothing stalls between conversations.

• Advance pipeline movement in coordination with the sales team and keep the COO focused on the right opportunities.

Account Management

• Keep the COO engaged and effective across key client relationships in the company's leasing, asset resale, and fleet management service lines.

• Track client commitments, deliverables, and renewal timelines and make sure they are met.

• Connect the COO and account management team on active matters so clients feel the attention they deserve.

Partnerships and Vendor Programs

• Advance active partnership agreements and vendor programs alongside the teams responsible for them.

• Track milestones, obligations, and open items and push them to resolution.

• Coordinate across internal stakeholders and external partners to keep momentum.

Capital Markets and Finance

• Keep transaction work, deal documentation, and financial commitments on track alongside the finance team.

• Prepare for and debrief on capital markets conversations and deal reviews with the COO.

• Build business cases and financial models when evaluating new opportunities or proposed hires.

Operations

• Maintain clear visibility into operational work happening across departments and surface blockers before they become problems.

• Build systems for recurring work so it runs without consuming COO time.

• As trust is established, take on specific operational domains fully and run them independently.

Team and Org Development

• Identify capacity gaps across the business and build the case for new roles.

• Run the hiring process from job description through offer in coordination with HR.

• Track new hires against expected contribution and flag early when something is off.

Education and Experience:

• Five or more years of experience across operations, business development, finance, or a similar role with real breadth and accountability.

• A track record of getting things across the finish line, not just moving them forward.

• Comfortable on calls and in meetings with senior executives and Fortune 500 decision-makers.

• Strong enough with numbers to build a business case or understand a deal structure.

• Clear, direct communicator who can represent the COO and the company credibly.

• Someone who builds trust fast, earns more responsibility, and eventually stops waiting to be asked.

• High discretion. The company works in relationships and confidential client matters.

Preferred Qualifications:

• Experience in financial services, equipment leasing, B2B sales, or a similarly relationship-driven business.

• Background working across both operational and client-facing functions.

• Familiarity with Salesforce, Microsoft 365, or Notion.

• Experience at a growing private company where the role evolved as the business did.