Our leading real estate investment firm is looking for a property manager. The ideal property manager must be able to manage a portfolio of properties and possess strong leadership and customer service skills in dealing with residents, board members, and vendors. This position will be responsible for enforcing regulations, preparing budgets and processing financial matters, and attending board meetings (day or evening). This position requires someone who has strong computer skills, is able to take initiative, is well organized, detail-oriented, and able to speak in front of large groups. Prior experience in property management is a bonus. We offer a competitive salary and administrative and team support if you’re ready to join a team that can utilize your talents and help you establish a career. Apply now! Responsibilities: • Coordinates and oversees on-site operations including budget implementation, vendor relationships, contractor workmanship, rent collections, accounts payable, etc. to ensure smooth operations of the property • Maintain property by investing and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, and contracting with landscaping services to ensure our tenant’s satisfaction • Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals to ensure fair and competitive pricing • Prepares annual budget to help make sure financial objectives are met • Facilitates resident move-ins/move-outs by negotiating leases, collecting security deposits and processing applications to ensure a smooth process Resident Relations • Serve as the primary point of contact for all resident communications. • Address repair requests, lease questions, and conflict resolution in a timely and professional manner. • Conduct move-in/move-out walkthroughs with appropriate documentation. Owner Investor Relations • Maintain proactive and transparent communication with property owners. • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance. • Educate and advise clients on regulatory compliance and market conditions. Security Deposit Returns • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less • Coordinate with vendors to finalize invoices and close work orders swiftly. Vacancy Turnover Leasing • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 **** days of possession. • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly. Rent Collections Delinquencies • Monitor all tenant accounts for late rent payments. • Initiate follow-up and collection efforts for rent more than 5 days late. • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary. Maintenance Work Order Coordination • Triage and assign maintenance requests based on urgency and impact. • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking. • Communicate proactively with residents and vendors during the repair process. New Business Onboarding • Respond to prospective owner leads the same day. • Conduct initial consultation and follow-up outreach Qualifications: • Some weekend and evening hours required • Exquisite presentation and negotiation skills • Basic understanding of MS Office • High School Diploma or equivalent • Great with people– warm, friendly and helpful in person and on the phone • Minimum 5-10 years of experience in residential property management (multi-family or mixed portfolio preferred). • Strong working knowledge of San Francisco Rent Ordinance, California Civil Code, and Fair Housing laws. • Demonstrated experience handling full-cycle leasing, maintenance coordination, and resident/owner communication. • Proven ability to meet performance-based targets and time-sensitive goals. • Excellent verbal and written communication skills. • Tech-savvy: Proficiency in property management software (e.g., RentVine, AppFolio, Buildium, or equivalent), Google Workspace, and task management tools. • California Real Estate License preferred (or willingness to obtain within 6 months). • Strong customer service orientation with the ability to problem-solve under pressure. • Reliable transportation and the ability to conduct on-site property inspections and meetings. • Detail-oriented. • Strong organizational skills. • Ability to Muti-task. • Project management experience is a plus. • Bilingual (Cantonese, Mandarin, or Spanish) preferred. Compensation: $75,000 - $100,000 yearly

• Resident Relations • Serve as the primary point of contact for all resident communications. • Address repair requests, lease questions, and conflict resolution in a timely and professional manner. • Conduct move-in/move-out walkthroughs with appropriate documentation.Owner Investor Relations • Maintain proactive and transparent communication with property owners. • Prepare monthly owner reports, recommend value-add strategies, and ensure long-term asset performance. • Educate and advise clients on regulatory compliance and market conditions.Security Deposit Returns • Process and return security deposits, with appropriate deductions and documentation, within a timely basis of no later than 21 days, but with the motivation to have it done within 14 days or less • Coordinate with vendors to finalize invoices and close work orders swiftly.Vacancy Turnover Leasing • Oversee the turnover process to ensure vacant units are brought to rent-ready condition within 14 days of possession. • Manage advertising, pricing, showings, and application screening to secure qualified tenants quickly.Rent Collections Delinquencies • Monitor all tenant accounts for late rent payments. • Initiate follow-up and collection efforts for rent more than 5 days late. • Coordinate with legal support for serving Pay or Quit Notices and support the eviction process when necessary.Maintenance Work Order Coordination • Triage and assign maintenance requests based on urgency and impact. • Follow through to ensure each Work Order is marked “Completed” or “Cancelled” with appropriate notes and timeline tracking. • Communicate proactively with residents and vendors during the repair process.New Business Onboarding • Respond to prospective owner leads the same day. • Conduct initial consultation and follow-up outreach