Executive Steward

FAIRMONT

Executive Steward

New Orleans, LA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    As Executive Steward, you will lead and mentor a team of 10 across multiple kitchens and event spaces in a demanding, 24-hour operation. You’ll ensure impeccable cleanliness, safety, and efficiency while building a culture rooted in accountability, teamwork, and pride—supporting flawless culinary execution and world-class guest experiences.

    Job Duties Include:

    • Lead, teach, coach, and inspire a team of colleagues and supervisors in a 24-hour operation
    • Set and achieve departmental goals in capital, labor, and operating expenses, health & safety, sustainability, and employee engagement
    • Create and manage weekly schedules using Excel, Watson LMS, and Dayforce platforms
    • Assist with procurement and inventory management, minimizing expenses, and maximizing productivity
    • Identify and evaluate pilot projects or programs to enhance sustainability for the stewarding department
    • Conduct sustainability or environmentally related risk assessments
    • Lead initiatives to reduce waste, including food waste, single-use plastics, and non-recyclable materials
    • Conduct monthly inventory audits of china, glassware, and silverware; document variances and discrepancies
    • Uphold a culture of pride, ownership, and continuous improvement within the Stewarding team, ensuring every detail reflects the Make It Count philosophy
    • Collaborate closely with Culinary and Food & Beverage leadership to drive efficiency, sustainability, and service excellence across all back-of-house operations
    • Champion the property’s sustainability objectives in partnership with Culinary, Engineering, and Food & Beverage, embedding responsible practices in waste reduction, energy use, and resource management throughout daily operations
    • Lead and champion the Orbisk food waste management system alongside Senior Culinary Leadership, driving accountability, data accuracy, and measurable waste reduction across all kitchens
    • Model and enforce Fairmont standards in grooming, hygiene, food safety, and Cultural Manual practices
    • Scheduling, labor management, and budgeting while monitoring inventory, procurement (Birchstreet), and equipment maintenance
    • Complete and input all required information for the EHCO program daily
    • Enforce safety, sanitation, and compliance standards; conduct audits and maintain organized operations
    • Foster collaboration within the department and with other hotel departments, encouraging participation and promoting professional work habits
    • Review employee engagement survey feedback, implement action plans, and monitor goal achievement
    • Order cleaning supplies and input work orders for repairs as needed
    • Operate the 3-ton delivery truck when required to ensure timely delivery of food and supplies.
    • Perform other duties as assigned
  • Qualifications

    Qualifications

    • Minimum of 5 years of Stewarding leadership experience in a high-volume service environment
    • Proven track record as an administrator, trainer, and developer; a team player with strong communication and organizational skills across all departments
    • HACCP Certification required
    • Proven track record in implementing sustainability and waste management programs

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • Locations
    New Orleans, LA • Dallas, TX