How will this role impact First Command?

As the Bank President and CEO, the objective is to maintain strong safety and soundness ratings coupled with steady growth and performance in all areas of the bank to include lending, payments, deposit, compliance, operations, and wealth management. In addition to leading the bank, the FCB President is a member of the FCFS Executive Leadership Team (ELT). As a member of ELT, the successful candidate will contribute to the development and execution of enterprise-level strategic themes and objectives while advocating for the Bank as a key cornerstone of the enterprise value proposition.

The Bank President and CEO will also be a member of the Bank’s Board of Directors. The position builds solid relationships with both the FCB and the FCFS Board of Directors. The position requires participation and presentation of business updates at the FCB and FCFS Board of Director’s meeting and other committees as assigned. Additional duties include Chairperson of the Director’s Loan Committee (DLC), Asset Liability Committee (ALCO), and Compliance Committee.

Reporting Relationship

The Bank President and CEO reports to the President and CEO of FCFS. He or she will lead and coach a client-focused team of highly qualified banking professionals to achieve annual business plan objectives and value-added performance targets in accordance with the regulations, policies, and guidance of the ELT and the FCB Board of Directors. Incumbent must be a mature, professional individual able to address problems and recommend solutions to resolve business, client and/or personnel issues.

What will you do in this role?

• Develop and implement a comprehensive Bank Strategy in support of the company’s Big Audacious Goal of being THE personal financial coach of our nation’s military families. Provides the vision, direction, and guidance to stakeholders and enterprise leadership to evolve and grow the bank.
• Build the vision to scale the bank leveraging Digital and FinTech solutions to exponentially grow the bank delivering a seamless client experience in a sustainable and compliant environment. The scalable platform will be critical to the bank’s transformation to a direct-to-consumer model.
• As a member of ELT, actively contribute and influence enterprise strategy delivering value to clients while enhancing our Brand and elevating our reputation.
• Coach, develop, and inspire direct reports and key internal partners to meet team performance goals and objectives. This includes establishing robust development plans and succession planning.
• Create strong relationships with the First Command Advisors built on trust and integrity to promote and advocate banking services for our clients.
• Earn the respect and trust of federal regulators through proactive and transparent communication for the safety and soundness of the bank.
• Establish a culture of inclusion and an environment of psychological safety to promote inclusion, engagement, and innovation to achieve superior business results and greater diversity of our workforce.
• Proactively anticipate capital and liquidity needs in up and down markets staying ahead of changing economic conditions to successfully guide the bank in all environments.

Travel

• This role will require periodic travel to visit field offices throughout United States.

What skills & qualifications do you need?

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Education

• A bachelor’s degree in finance or economics is required. A master’s degree or graduate school in banking is preferred. Strong credit training is essential.

Work Experience

• 15 to 20 years in commercial or consumer banking with extensive background in financial institution management.
• Minimum of 10 years or more in a senior management or C-suite level position.
• Accustomed to participating with and presenting business updates at the Board level. Prior Committee leadership experience including Loan Committee, Asset Liability Committee (ALCO), and Compliance Committee.
• Significant background in credit administration with lending authority.
• Extensive commercial and consumer lending background to include underwriting, credit analysis, collections, and loan operations to act on virtually all credit quality issues.
• Working experience with federal regulators, mainly the Office of the Currency of the Comptroller (OCC).
• Ability to comply with internal policies and discernment with respect to exceptions to maximize performance and customer service levels.
• Experience working with Internal Audit staff to insure solid financial controls are in place.
• Able to contribute at both the Bank strategy level and the Enterprise Strategy level.
• Military experience and background preferred.

Required Knowledge, Skills and Abilities

• Passionate, visionary, engaging, and principled. A strong work ethic and a low ego.
• Forward looking, growth-focused, and energized by collaboration with like-minded colleagues who are aligned with the mission and ready to scale the business.
• Thinks strategically and challenges the status quo, using his or her unique external vantage point to see what may not be apparent to others in the business.
• Has impeccable communication and presentation skills.
• Offers superior strategic planning and organizational skills with a hands-on execution style.
• Able to work independently with little or no supervision.
• Builds productive and positive relationships across the enterprise. Handles difficult customer or field issues in a professional manner.

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Required Skills

Required Experience