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Customer Service & Community Outreach Associate - ASAP Availability

Expanding Entrepreneurial Firm in Columbia!

Customer Service & Community Outreach Associate - ASAP Availability

Olney, MD
Full Time
Paid
  • Responsibilities

    Job Description

    Are you a hard-working people person that is driven to succeed?

    Are you looking to progress in your career with a company that is able to do well by doing good in the community?

    WE WANT TO HEAR FROM YOU!

    We're looking for a Community Engagement Associate for our progressive marketing & public relations firm in the COLUMBIA area. Our firm conducts tailored public relations and promotional campaigns for some of the largest brands in the nation! Our staff works with a multitude of community partners and major retailers to maximize their public relations outreach and ensure that their products and services reach their target markets.

    The Customer Service & Community Outreach Associate is an integral part of our client’s Marketing & Communications division. You will have the opportunity to network with corporate clients, community partners, and consumers alike. You will develop public relations campaigns specific to our client’s target markets and act as a liaison between corporations and consumers.

     

    RESPONSIBILITIES OF THE CUSTOMER SERVICE & COMMUNITY OUTREACH ASSOCIATE:

    • Interact directly with consumers in targeted markets to ensure consistent communication and promotion of client campaigns.

    • Direct product distribution for qualified consumers and act as main consumer contact at on-site public relations campaigns.

    • Process orders, distribute items, communicate weekly with participants, and conduct promotional and public relations outreach to connect the client’s program to more community members in need.

    • Partner with the director of public relations to develop and implement public relations strategies to promote products and programs.

    • Oversee the collection and maintenance of participant data to meet reporting requirements.

    • Assist with market research and community outreach in potential site communities.

     

    REQUIREMENTS OF THE CUSTOMER SERVICE & COMMUNITY OUTREACH ASSOCIATE:

    • Experience with event marketing, field marketing or public relations campaigns, telecommunications, product demonstrations, communications, public relations, sales, event planning/event coordinating, or brand promotions.

    • Volunteer experience or experience with charities and community involvement is a huge plus.

    • Strong communication skills are a must.

    • Able to work in a fast-paced environment with diverse groups of people.

    • A desire to develop leadership skills and impact your community with public relations and communications strategies and vision.

     

    Persons with Experience in the following areas should apply: Community Outreach, Community Engagement, Community Marketing, Community Management, Community Coordinator, Marketing Communications, Account Marketing, Audience Marketing, Brand Marketing, Consumer Products Brand Marketing, Channel Marketing, Community Marketing