Job Description

JUNIOR CLIENT SERVICE REPRESENTATIVE - GENERAL SUMMARY:

In response to the continued growth of their business, NCO'S ENTERPRISE is looking for a Junior Client Service Representative to serve the CLEARWATER area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.

ENTRY LEVEL RESPONSIBILITIES:

• Provide onsite, telephone, and client relations to a consumer base

• Comfort working with iPads and tablet-based software

• Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors

• Attend large, high profile conferences as required

• On occasion, attend and present to prospective clients

• Responsible for the accuracy of all paperwork that arrives for assigned accounts.

• Work with the Director of the company and management staff to effectively build client revenue

• Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered

• Represent NCO'S ENTERPRISE in a professional and business manner

ENTRY LEVEL CLIENT SERVICE REPRESENTATIVE QUALIFICATIONS:

• 1 year of account management/customer service experience

• Must be able to follow directions and work as a team

• Computer skills to include word processing, spreadsheet, email and internet usage

• Superior organizational skills - able to manage multiple priorities simultaneously

• Must have strong oral communication skills

FUN FACTS ABOUT THE CEO:

• Our CEO is a Basketball fanatic and loves to watch games with the office

• He is a very business-focused, family man, he even named his company after his son

FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS