Job Description

CUSTOMER SERVICE REPRESENTATIVE JOB PURPOSE: Attract and Serve customers by providing product and service information through community outreach and marketing promotions!

Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:

• Attract potential customers by answering product and service questions. Suggest information about products and services.
• Open customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed

REQUIRED SKILLS TO HAVE AND TO HONE:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

SOME REASONS IT IS GREAT TO WORK WITH US!

• Meet great people and Network!
• Work with Fortune 500 Clients!
• Be a part of a team!
• Opportunities for Progression!
• Stimulating Environment!
• Opportunity to Travel!

Send in your resume if you're a team player with a positive attitude!

PERSONS WITH EXPERIENCE IN THE FOLLOWING AREAS SHOULD APPLY: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship