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Customer Service Associate

Expedient Mortgage

Customer Service Associate

San Antonio, TX
Paid
  • Responsibilities

    We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started! Responsibilities: Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Identify common customer issues and bring them to the attention of the team Respond to customer inquiries, product and service questions, and customer complaints Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction Regularly meet with sales lead to receive the newest service and product knowledge Qualifications: Strong knowledge of customer interface and interaction Excellent active listening, interpersonal, and communication skills High school diploma, G.E.D. or equivalent Compensation: $36,000