Experience Guide Sales & Guest Experience Specialist

The NOW Brier Creek

Experience Guide Sales & Guest Experience Specialist

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Training & development

    Vision insurance

    Wellness resources

    Experience Guide | Sales & Guest Experience Specialist

    The NOW Massage – Brier Creek Part-Time & Full-Time Opportunities Available

    Love wellness. Thrive on connection. Get energized by hitting goals.

    At The NOW Massage, we believe self-care isn't a luxury—it's essential. Our boutiques are designed to be an oasis from the outside world, where guests can recharge, reconnect, and prioritize their well-being.

    We're looking for energetic, sales-minded Experience Guides who are passionate about hospitality, love building relationships, and enjoy helping guests invest in their wellness journey. If you enjoy creating memorable experiences, exceeding goals, and being part of a supportive team, we'd love to meet you.

    Why You'll Love Working Here

    Competitive hourly pay plus commission and performance bonuses

    Complimentary massages

    Employee discounts on services and retail

    Dental and Vision insurance

    Flexible scheduling

    Wellness-focused work environment

    Ongoing training and development

    Opportunities for career growth and advancement

    Compensation: $15–$16/hour base pay + commission opportunities

    What You'll Do

    Deliver exceptional guest experiences from check-in to check-out

    Educate guests on services, enhancements, retail products, and membership options

    Drive membership and retail sales while working toward individual and boutique goals

    Build lasting relationships that turn first-time guests into loyal members

    Manage appointments, process payments, and maintain accurate guest records

    Support the day-to-day operations of the front desk with professionalism and positivity

    What We're Looking For

    Minimum 1–2 years of sales, hospitality, retail, fitness, wellness, or guest service experience preferred

    Strong communication and relationship-building skills

    Goal-oriented with a passion for achieving and exceeding targets

    Organized, dependable, and comfortable multitasking in a fast-paced environment

    Enthusiastic about health, wellness, and helping others prioritize self-care

    Schedule Requirements

    Flexible availability, including evenings and weekends, is preferred.

    Ready to Join Our Team?

    If you're looking for more than just a job and want a career where you can grow, make an impact, and help others prioritize wellness, we'd love to hear from you.

    Apply today and help inspire self-care, one guest at a time.

    Location: The NOW Massage – Brier Creek 7930 Skyland Ridge Parkway Raleigh, NC 27617

    About The NOW

    The NOW, a new concept massage boutique, was founded on the principle that self-care is a necessity not a luxury. Designed to serve as an oasis from today’s fast paced digital society, their goal is to offer high-quality, affordable massage services in an inspired setting. After launching in 2015, The NOW quickly became a wellness destination for globe-trotting influencers and locals alike. With boutiques currently open from coast to coast and several locations on the horizon.

    We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by destinations around the world. The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.

    This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.