We’re looking for an energetic, polished, and sales-minded team member to join our incredible front desk team. This role is perfect for someone who genuinely enjoys connecting with people, creating exceptional guest experiences, and helping clients find the services and memberships that best fit their needs.
You’ll be the first impression of our boutique — welcoming guests, managing appointments, supporting daily operations, and driving retail and membership sales through thoughtful recommendations and outstanding service.
What You’ll Do
Greet clients warmly and create a luxury-level guest experience
Manage scheduling, check-ins, phone calls, and client communication
Recommend services, memberships, and retail products
Help meet monthly sales and membership goals
Maintain a clean, organized, and inviting front desk environment
Support seamless boutique operations and teamwork throughout the day
Resolve client concerns professionally and confidently
Build lasting relationships with returning guests
What We’re Looking For
Strong communication and people skills
Friendly, confident, and professional personality
Sales experience or comfort recommending memberships, services and products
Ability to multitask in a fast-paced environment
Reliable, detail-oriented, and team-focused
Spa, salon, hospitality, wellness, or retail experience is a plus
Experience with booking software or POS systems is a bonus
Compensation & Perks
Hourly pay ($17.50 - $18.50) + sales commissions
Employee discounts on services and products
Positive, supportive team environment
Flexible scheduling options
Paid training
Complimentary monthly employee massage
Monthly team lunches
Company outings
Growth & advancement opportunities
Ideal Candidate
You’re someone who:
Loves creating memorable customer experiences
Feels comfortable discussing memberships and products
Brings positive energy and professionalism every day
Thrives in a hospitality and sales-focused environment
About The NOW Lakeview
The NOW, a new concept massage boutique, was founded on the principle that self-care is a necessity, not a luxury. Designed to serve as an oasis from today’s fast paced digital society, our goal is to offer high-quality, affordable massage services in an inspired setting. After launching in 2015, The NOW quickly became a wellness destination for globe-trotting influencers and locals alike. With boutiques currently open from coast to coast, The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.
The NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through an affordable luxury style massage in an energy filled environment, contributing to mental and physical healing simultaneously
The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
We are a local Chicago-owned and woman-operated business seeking amazing professional sales associates to join our team and grow with us! If that's you, we look forward to meeting you.