Experienced Caregiver Field Support Specialist

PC Home Health - Lancaster, TX

Experienced Caregiver Field Support Specialist

Arlington, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Supplemental Insurance

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Training & development

    Why PC Home Health?

    At PC Home Health, clients aren’t the only people who receive exceptional care—our team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If you’re passionate about coordinating high‑quality, personalized home‑care plans, join us and grow with purpose.

    Benefits & Perks

    Competitive pay with annual reviews

    Flexible schedules & remote‑work options for care‑plan documentation

    Company‑provided laptop / phone / Ipad

    A mission‑driven team that values your voice and ideas

    What You’ll Do

    The Caregiver Field Support Specialist plays a key role in maintaining caregiver readiness and quality care delivery. You’ll be in the field supporting caregivers and clients, conducting quality checks, training visits, and coverage support as needed. When not in the field, you’ll serve as a flexible team member assisting with recruitment and onboarding efforts, particularly when our operations team is off-site.

    Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.

    Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.

    Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.

    Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.

    Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.

    Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team.

    :Field Support & Supervision

    Conduct caregiver check-ins and support visits to monitor care quality and plan adherence

    Provide hands-on training and skills refreshers to field staff

    Support client onboarding by launching cases and introducing caregivers

    Step in for supervisor visits, quality assurance, or urgent coverage as needed

    Caregiver Readiness & Backup Staffing:

    Assist with caregiver onboarding and documentation review

    Help with recruitment efforts during job fairs, school visits, or other outreach events

    Track and flag caregiver performance or retraining needs to supervisor

    Maintain availability to assist with urgent scheduling or call-out situations

    What You’ll Bring

    Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)

    1–2 years’ experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued

    Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations

    Proficiency with Microsoft Office and EMR/CRM scheduling software

    Excellent verbal and written communication; you build trust quickly with clients and clinicians alike

    Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment

    Reliable transportation for client visits; valid driver’s license

    Ready to Champion Client Care?

    Bring your heart for service and talent for coordination to a company that values both. Click “Apply Now” to upload your resume and speak with our recruiting team!

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.