Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Experienced Dental Treatment Coordinator

Dental Arts San Diego | El Cajon, CA

We are looking for an experienced, motivated, and patient-focused Dental Treatment Coordinator to join our dental team! We are seeking a professional who combines strong insurance knowledge, excellent telephone communication skills, and the ability to confidently present treatment plans while helping patients understand the value of their dental care.

The ideal candidate is organized, proactive, personable, and comfortable working in a fast-paced dental practice. We value someone who can build trust with patients, coordinate insurance benefits, and help our practice deliver outstanding clinical and patient-care outcomes.

Key Responsibilities

Present comprehensive dental treatment plans and clearly explain recommended procedures, fees, and financial options.

Help patients understand their treatment needs and confidently move forward with recommended care.

Perform dental insurance verification, benefits breakdowns, and coverage reviews.

Manage insurance credentialing for providers and maintain accurate credentialing records.

Review treatment estimates, patient portions, deductibles, annual maximums, and insurance limitations.

Coordinate pre-authorizations, insurance documentation, and follow-up as needed.

Handle incoming and outgoing phone calls professionally, schedule appointments, and follow up with patients who have outstanding treatment plans.

Collaborate with doctors, front office staff, and the clinical team to ensure a smooth patient experience.

Maintain accurate patient records and support efficient daily practice operations.

Qualifications

Proven experience as a dental treatment coordinator in a general dental practice.

Strong knowledge of dental insurance verification, benefits, and credentialing.

Demonstrated ability to present treatment plans and communicate financial arrangements effectively.

Excellent telephone etiquette, communication, and interpersonal skills.

Strong organizational skills, attention to detail, and follow-through.

A patient-centered attitude with a focus on building trust and improving treatment acceptance.

Experience with dental practice management software is preferred.

Schedule

Monday, Tuesday, Wednesday, and Friday: 8:00 AM–5:00 PM

Every other Saturday: 9:00 AM–2:00 PM

Compensation & Benefits

We offer a competitive compensation package tailored to your experience, communication skills, and demonstrated performance.

Hourly pay based on experience and qualifications

Performance-based bonuses tied to agreed-upon performance metrics and clinical outcomes

Medical insurance

Dental insurance

Retirement plan benefits

Join Our Team!

If you are an experienced dental professional who excels at insurance coordination, treatment presentation, and patient communication, we would love to hear from you.

Please submit your resume and tell us about your experience with dental insurance verification, credentialing, and treatment acceptance.