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Experienced Front Desk Dental Treatment Coordinator

Diamond Creek Dental

Experienced Front Desk Dental Treatment Coordinator

Walnut, CA
Full Time
Paid
  • Responsibilities

    The candidate must have at least 1 year of dental experience in insurance verification. If you do not have such experience will be automatic disqualify. We are seeking a meticulous individual to join our team as a dental treatment coordinator/front desk staff member in our Walnut-based office. The ideal candidate should possess skills in insurance verification, copay calculation, and appointment scheduling. We value reliability, honesty, friendliness, and a willingness to learn in our potential candidates. Our practice exclusively deals with PPO and fee-for-service arrangements. Proficiency in computer usage and email communication is essential, as we operate in a paperless office environment. The role involves educating patients on their financial obligations for treatment, making you a crucial link in their path to recovery. Additional Details: • Full-time position with potential for overtime. A minimum of 2 years of experience as a dental treatment coordinator is a must. • Working Hours: • Monday: 9 am-6 pm • Tuesday: 10 am-7 pm • Wednesday: 9 am-6 pm • Thursday: 9 am-4 pm • Friday: 9 am-6 pm 1 Saturday in the third week Join Us Become an integral part of our team, aiding patients in understanding and fulfilling their financial responsibilities for treatment. Responsibilities: • Insurance verification and benefit breakdown • Able to explain treatment and financial responsibility in Chinese and English language • Scheduling patients in person or over the phone • Check in and check out patients • Communication between the patient, insurance, and the doctors, with detailed notes in the chart • Excellent customer service • Team support for the practice • Verifying fees • Insurance tracking • Comfortable with computers and pay attention to detail • You will work alongside other supporting staff. Patients love us! Qualifications: • At least 2 years of experience as a dental treatment coordinator • Proficient in spoken and written English • PPO dental insurance verification • Understanding dental coding and billing • Understanding basic dental procedures and terminology • Reliable (with reliable transportation and punctuality) • 2 years of experience as a dental treatment coordinator/dental front desk required • Computer skills, able to use websites and emails • Excellent verbal and communication skills • Friendly • Must be able to do overtime when required Compensation: $21 - $24 hourly

    • Insurance verification and benefit breakdown • Able to explain treatment and financial responsibility in Chinese and English language • Scheduling patients in person or over the phone • Check in and check out patients • Communication between the patient, insurance, and the doctors, with detailed notes in the chart • Excellent customer service • Team support for the practice • Verifying fees • Insurance tracking • Comfortable with computers and pay attention to detail • You will work alongside other supporting staff. Patients love us!