Benefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Relocation bonus
Training & development
Vision insurance
Wellness resources
At Black Cliffs Equipment you can take pride in working for a dealership with full customer support & solutions from the manufacturer to the service, parts and sales teams. We're dedicated to a friendly, collaborative, team culture that encourages learning and growth in a fast paced, busy environment.
We have an excellent reputation that includes providing outstanding customer service and we'd love you to be part of the team who provides it!
Location: Hyde Park, UT
Reports to: Service Manager
Position Summary:
The experienced hay technician will be responsible for repairing balers, swathers and other hay equipment. The technician is responsible for delivering excellent customer service through service repairs. This involves answering customers' service inquiries, providing needed repairs in a timely manner, and effectively maintaining the shop area and service vehicles. Black Cliffs Equipment is dedicated to providing a work environment where technicians feel valued and constantly have opportunities to fine tune their skills and abilities. We strive to provide the feedback and training necessary to further your career and help you maintain good standing relationships with customers.
Essential Functions, Duties & Responsibilities:
Troubleshoot, service and repair a variety of Ag hay equipment, providing outstanding customer service through your interactions with customers, co-workers and vendors.
Follow all customer care standards and provide customers with solutions.
Repair equipment in the shop, field or customer location.
Utilize a computer/laptop to maintain service reports and other necessary paperwork.
Communicate with customers and supervisors regarding equipment status.
Maintain a service vehicle with appropriate tools.
Manage time efficiently and work with minimal supervision.
Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face and eye protection.
Accomplish training and participate in the company's strategic programs and projects.
Complete all work in accordance with company policies, guidelines, and procedures.
Knowledge, Skills, and Abilities:
Mechanic/technician hay equipment experience - 5 years' experience, background in ag equipment repair is required.
Ability to competently use all mechanical and electronic diagnostic tools to complete repairs.
Ability to find, understand and apply any technical information from computers, manuals or other guides.
Ability to use computer systems for time entry, preparation of service reports and other necessary paperwork.
Consistent attendance.
Must provide own tools.
Work extended hours with minimal notice, as needed.
Education and Experience:
Proof of high school diploma or General Education Degree (GED).
Proof of driver's license and acceptable driving record.
Must be able to communicate in English (speak, read, write, and comprehend).
Physical Demands and Working Conditions:
Must be able to lift up to 50 pounds.
Must be able to accomplish any of the following for long periods of time: sit, walk, stand, climb stairs; reach, lean, twist with product/equipment; push and pull product/equipment.
Must be able to meet all safety requirements for applicable safety policies.
Variety in what you repair, tractors, balers, windrowers, etc.
Note: exposure to extreme fumes, extreme temperatures, high noise level, and dirt.
Employer Provided Benefits:
Competitive hourly pay.
Excellent benefits package including health, vision, dental, and 401k.
Paid time off.
Holiday pay
Overtime pay.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
AG EQUIPMENT REPAIR: 5 years (Preferred)
Baler Equipment repair: 3 years (Required)
ENGINE TROUBLE SHOOTING: 3 years (Preferred)
ELECTRICAL DIAGONISTIC: 5 years (Preferred)
Mechanical knowledge: 5 years (Preferred)