Experienced Hotel Front Desk Night Auditor

Home2 Suites by Hilton Warner Robins

Experienced Hotel Front Desk Night Auditor

Warner Robins, GA
Full Time
Paid
  • Responsibilities

    Only serious applicants need apply. Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Complete additional bookkeeping, administrative, and accounting procedures as requested • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required • Excellent customer service and communication skills are required • Flexible overnight hours are required • High school diploma or equivalent required; some college preferred • Must be available for this full time position Compensation: $13 - $14 hourly