Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Experienced Office Generalist at Growing eCommerce Business

We are seeking a reliable and detail-oriented Office Generalist to join our team!

JB Tools is an established eCommerce business specializing in automotive tools, equipment, and related products. We sell through our website, www.jbtools.com, as well as multiple online marketplaces. Knowledge of tools is not required.

This is a full-time, in-person position located in Livonia, MI. We are a growing small business with fewer than 60 employees, offering a collaborative environment and opportunities to learn and advance.

Benefits

· 401(k) with company matching

· Competitive salary

· Health insurance

· Dental insurance

· Vision insurance

· Paid time off

· Opportunity for advancement

Responsibilities

· Enter customer orders into our systems & invoice the customer

· Process “end of day” for certain customer accounts

· Vet and set up new B2B customers in our system

· Create and manage purchase orders / replenishment for a limited number of items

· Investigate and process requested reshipments of damaged or missing packages

· Accounts receivable follow-up – emailing “past due” customers

· Work with sales to prepare and manage customer quotes for larger orders

· Create and process Bills of Lading (BOLs) for truck shipments in a portal.

· Scan & store certain documents

· Help manage ship direct orders and order issues

Qualifications

· Prior office experience at another company

· Strong organizational skills and attention to detail

· General knowledge of eCommerce or retail operations

· Comfortable working on a small team

· Willingness to wear multiple hats and learn new tasks as needed

Additional Information

This role is ideal for someone who enjoys variety in their work, thrives in a small-team environment, and is eager to grow with a fast-moving eCommerce company.