Come join us at the Fairfield Inn & Suites, where our passion for outstanding guest services and a family-oriented culture sets us apart. As a Part-Time Hotel Front Desk Agent, you'll be the friendly face greeting our guests, ensuring they receive an unforgettable experience. Your role is pivotal in creating an inviting atmosphere, meeting guests' needs with warmth and efficiency. We value your experience and dedication, offering a supportive work environment with opportunities for career growth and professional development. Embrace the chance to be part of a team that feels like family, where competitive compensation and benefits are just the beginning. Responsibilities: • Welcome guests with a warm smile and ensure a seamless check-in process. • Efficiently manage reservations, cancellations, and modifications to optimize room occupancy. • Provide guests with information about hotel amenities, local attractions, and dining options. • Handle guest inquiries and resolve any issues promptly to enhance their stay experience. • Coordinate with housekeeping and maintenance teams to ensure rooms are ready for new arrivals. • Process payments accurately and maintain records of transactions for auditing purposes. • Assist in maintaining a clean and organized front desk area to create a welcoming environment for guests and staff alike. Qualifications: • Previous experience working as a front desk agent or in a similar role is preferred, but not required. • A high school diploma or equivalent vocational training certificate. • Experience working at a hotel establishment. (highly desired) • Flexible work schedule. • Proficiency with computers. • Basic math skills. • The ability to provide excellent customer service and maintain a professional demeanor at all times. • The ability to input and access information in the property management system and/or the points-of-sale system. • Great verbal and written communication skills. • The ability to create a fun and supportive working environment. Compensation: $15 - $16 hourly

• Welcome guests with a warm smile and ensure a seamless check-in process. • Efficiently manage reservations, cancellations, and modifications to optimize room occupancy. • Provide guests with information about hotel amenities, local attractions, and dining options. • Handle guest inquiries and resolve any issues promptly to enhance their stay experience. • Coordinate with housekeeping and maintenance teams to ensure rooms are ready for new arrivals. • Process payments accurately and maintain records of transactions for auditing purposes. • Assist in maintaining a clean and organized front desk area to create a welcoming environment for guests and staff alike.