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Principal Customer Engineer

Experienced Recruiting Partners

Principal Customer Engineer

Charlotte, NC
Full Time
Paid
  • Responsibilities

    This role requires an influential Technical Leader who is passionate about Platform Transformation. The right candidate should have the ability to transform complex systems that align with a Next Generation strategic investment and make meaningful contributions that accelerate R&D Product Development. This role requires leadership, influence, hands on software engineering, cross functional collaboration and Agility.

    Responsibilities:

    • All technical aspects of implementation for one or more products across one or more functional domains.
    • Technical design in collaboration with Solution Architects.
    • Alignment across initiatives with the broader technical transformation of platform capabilities and customer experiences in mind.
    • Alignment with Product Management to make sure we have healthy product backlogs and milestones.
    • Alignment with Architecture and Tech Operations on Designs, Tech Debt, Security and Product Health.
    • Enablement and mentoring engineers.
    • Application Performance and key lean agile acceleration metrics driving quality and same day releases.
    • Ensuring key gates of the SDLC are satisfied.
    • A forward-looking strategic view on the design and implementation of the software within the domain.
    • Leading by example focusing on key results for the Business.
    • Leading by example by coding on potentially complex areas within the application.

    Requirements:

    • Experienced, strategic technical thinker and leader who has experience leading & influencing major software transformation initiatives.
    • E-commerce client facing B2B application experience
    • UI Development and Frontend experience: Angular is required
    • Must have Domain Driven Design and Event Driven Architecture experience
    • Key technical skills that align with a transformation mindset: .Net, Data Strategy, Microservices, APIs, CI/CD, Automation, Agile.
    • Automation, Scalable, Security, and DevOps mindset.
    • Experience influencing teams as either an Architect, Software Engineer Tech Lead or Development Manager.
    • Technical Influencer with a collaborative mindset working across Product Management, Software Engineering, Architecture and Tech Ops.
    • Results and outcomes oriented, experience working on key strategic technical transformation initiatives.
    • Lead by example; comfortable coding on complex initiatives when necessary.
    • Experience of building complex enterprise applications.
    • Deep understanding of all software development disciplines and recommended patterns.
    • Be viewed as a leader and technical influencer by peers.
    • Strong delivery record experienced in an Agile way or working.
    • Preferred: Strong and advanced skills in C#, .NET, Sql, Javascript, Azure  - not mandatory as long as there is proven significant depth in a similar technology set or subset of to make whole from an application perspective in a scalable enterprise environment.
    • Bachelor’s degree required and 8+ years of related experience.