Experienced Residential Service Plumber
Benefits:
Health care stipend
Performance bonuses
Fuel card
Paid training
Company iPad, training, and paperless invoicing
Major tools and machines on each van
Annual boot allowance
Referral bonus program
6 paid holidays per year
Top-tier compensation in Metro Atlanta
Paid time off
Training & development
Competitive salary
Free uniforms
Opportunity for advancement
Benjamin Franklin Plumbing is hiring an experienced residential service plumber who is serious about their career, growth, and delivering high-level service. We are not looking for warm bodies. We are looking for a true professional with strong in-home sales skills who diagnoses accurately, presents estimates clearly, builds trust with homeowners, sells the job the right way through honesty and education, and delivers excellent workmanship backed by UWIN standards and guarantees.
If you cut corners, misdiagnose problems, do mediocre work, or do the bare minimum, this is not the job for you. We want a detail-oriented, highly skilled plumber who takes pride in getting the job done right the first time.
What We Expect
Professional appearance and attitude
Ability to run residential service calls professionally and independently
Clear, confident customer communication
Ability to build trust and create a great customer experience
Proper use of Service Titan to build estimates and present options
Proper use of Straight Forward Pricing, including all company-approved forms, on every call
Provide homeowners with three repair or service options on iPad
Sell repair and replacement work the right way through honesty, education, and professionalism
Wear floor savers in the client’s home and maintain a neat work area during repairs and service
Test all aspects of the job before leaving to ensure everything is working properly and to reduce unnecessary callbacks
Clearly explain each service performed after maintenance or repair is completed and ensure the customer is fully satisfied with the work
Maintain a safety-conscious attitude on the job and while driving
Always maintain cleanliness inside and outside of company vehicles
Leave the work area clean after every job, removing all debris, materials, and supplies
Follow the Benjamin Franklin Plumbing franchise system and deliver clean, correct, high-quality workmanship on every call
Requirements
Journeyman license preferred, but not required depending on experience
GED or high school diploma
Valid driver’s license and clean driving record
Ability to pass a background check and drug screenings, including periodic screenings throughout employment
5+ years of residential service plumbing experience
Ability to read blueprints accurately and ensure all work meets applicable plumbing code requirements
Experience with drain and water repipes, leak detection and repair, tank and tankless water heaters, gas leak detection and piping, fixture and appliance installation, water purification and treatment, and sewer repair
Strong diagnostic and troubleshooting ability
Ability to explain issues clearly, educate homeowners, and present repair options professionally
Reliable, honest, and able to work independently
Serious about career growth and willingness to complete training as needed for advancement and licensing
Availability of emergency calls and weekend rotation
Physical ability to lift 50+ lbs. and climb ladders regularly
Passion for residential plumbing service and pride in the trade
Must live within 35 miles of our Lawrenceville location
Pay
$26–$35/hr depending on experience
Bonus and commission opportunities available
Multiple pay structures available depending on experience
Commission-based salary for the right candidate