Experienced Retail Automotive Service Manager

Midas - Touch of Gold

Experienced Retail Automotive Service Manager

Merrillville, IN +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Opportunity for advancement

    General Manager | Operations & Sales Leader

    Earnings Potential: $65,000 – $100,000+ Annually (Base + Uncapped Performance Bonus)

    We are seeking a high-performing General Manager to lead our automotive service center. This is not just a "shop manager" role; this is a position for a true business builder who understands how to drive the top line while maintaining operational discipline.

    If you have a track record of hitting KPIs, scaling car counts, and leading a team of technicians to peak productivity, we want to talk to you.

    📈 Core Objectives: Driving the Business

    Your success will be defined by your ability to manage the business closely and execute on these key factors:

    Top-Line Sales & Car Count: Take ownership of the shop’s growth. You will be responsible for driving daily sales, increasing car count, and maximizing every bay's potential.

    Credit Sales Mastery: Proactively drive credit sales and financing options to help customers get the repairs they need while boosting shop revenue.

    KPI & Process Discipline: Manage by the numbers. You will follow a rigorous process to hit key performance indicators (KPIs) daily, from average repair order (ARO) to labor margins.

    Customer Experience: Deliver a "Yes" culture. You are the face of the business, ensuring every customer receives transparent, expert consultation and follows through on recommended services.

    🛠️ Leadership & Operations

    Technician Management: Direct a team of up to 10 technicians. Your job is to clear the path for their success—managing their workflow, diagnosing bottlenecks, and coaching them for high performance.

    Comprehensive Inspections: Oversee the inspection process to ensure every vehicle is thoroughly vetted and recommendations are accurately communicated to the client.

    Facility Ownership: Maintain a clean, organized, and professional facility. You are responsible for inventory counts, parts sourcing, and overall shop standards.

    ✅ Qualifications & Requirements

    5+ Years Experience: Proven track record in retail store management (Automotive Service Writing experience is required).

    Sales Leadership: Ability to close sales with integrity and train others to do the same.

    Operational Grit: Strong computer skills, attention to detail, and a deep understanding of shop workflow.

    Flexible Schedule: Ability to work a retail schedule, including weekends and holidays.

    Valid Driver’s License: Essential for shop operations.

    💰 The Package

    We offer a competitive base salary with an uncapped bonus structure designed for high achievers.

    Financial Rewards | Benefits & Lifestyle$65k - $100k+ Total Potential | 5-Day Work Week Uncapped Performance Bonuses | Health, Dental, & Vision Insurance Bi-Weekly Pay | 401(k) Retirement Plan Paid Training & Development | Paid Time Off (Vacation & Holidays) Professional Reimbursements | Employee Product & Service Discounts

    🚀 Ready to Drive Results?

    We have an immediate opening for a leader who is ready to take the wheel and build this business. If you are a process-driven closer who knows how to win, apply today.

  • Locations
    Merrillville, IN • Fort Wayne, IN