Benefits:

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Production Manager/Lead Production Specialist

Job Description

Position Overview

The Production Manager is the go-to leader responsible for ensuring daily production flow and quality control across the center. This position oversees accuracy in scheduling, maintains desired inventory levels, and leads all sign and graphic production. The Production Manager ensures all production and design team members are properly trained in their respective areas to maintain efficiency and top-quality output. This role may also collaborate on large project estimating and measuring, is responsible for scheduling installations, and will perform or assist with installs as needed. The Production Manager will also serve as back-up Graphic Designer when required.

Qualifications & Skills

• Minimum 3 years of experience in the signage or an associated industry

• Thorough knowledge of sign industry substrates, media, and products

• Strong communication skills, both written and verbal

• Professional, upbeat, and positive attitude

• Sharp attention to detail

• Keen multi-tasking abilities

• Ability to work independently and as an integral team leader

• Delegate task to production team members

• Ability to build and maintain professional relationships with a diverse customer and prospect base

• Expertise in the following software applications a plus:

◦ Onyx – current version

◦ Adobe Illustrator – current version

◦ Adobe Photoshop – current version

◦ Adobe Acrobat Professional – current version

◦ Microsoft Office – current version (Word, Excel, PowerPoint)

• Expertise in wide-format printer operation a plus

• Expertise in color management concepts and procedures a plus

Physical Requirements

• Must be able to remain on your feet for extended periods of time

• Must be able to lift 50 or more pounds

Primary Responsibilities

A. Customer Service

• Work with clients in a consultative manner to understand their needs and provide guidance for the best solution

• Estimate creation and follow-up

• Coordinate job scheduling and project management

• Serve as final quality control to ensure product and service accuracy

• Conduct financial transactions for job deposits and final payments

• Assist with basic in-house marketing tasks

B. Job Production

• Facilitate and lead morning production meetings

• Serve as back-up in all graphic production

• Serve as lead in all graphic and signage installation – either as installer or install coordinator per management direction

• Maintain a safe work environment and lead the team in following all safety guidelines

C. Operation & Maintenance of Equipment

• Serve as back-up to operate plotter, laminator, and wide-format equipment to produce client jobs

• Serve as back-up to maintain and monitor server and backup routines for all files produced in the Graphics department

• Serve as back-up to operate desktop and/or copier scanners as needed

• Serve as back-up to operate and calibrate monitors, office printers/copiers, and print equipment to ensure accurate color production and proofing

• Serve as back-up to clean and maintain all equipment

D. Quality

• Maintain superior quality on all individual work

• Work with team members to ensure superior quality on all jobs produced

E. Inventory

• Monitor substrate and media to maintain just-in-time production materials

• Follow shop guidelines to place and receive material orders

• Maintain accurate records for placing and receiving material orders

• Coordinate equipment maintenance as needed

F. End of Day Procedures

• Dispose of waste materials in compliance with current environmental regulations

• Perform routine end-of-day procedures

• Keep work zone tidy and clutter free

G. General

• Lead daily production meetings

• Work with staff to reschedule workloads as necessary to meet promised due dates

• Maintain a clean and organized production area

• Abide by all center policies and procedures as outlined

H. Compensation

· Competitive Wages based on experience

· Holidays and Paid Time Off

· Working weekdays M-F

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.