Job Description

We are seeking a compassionate and dependable team member for a hybrid Veterinary Receptionist / Veterinary Assistant role. This position is primarily front-desk focused, with opportunities to support the medical team through light clinical duties.

This is a great fit for someone who enjoys working directly with clients while also being involved in patient care behind the scenes.

Key Responsibilities include, but are not limited to:

Reception Duties (Primary Focus):

• Greet clients and patients warmly and professionally

• Answer phone calls and emails, triage client concerns, and direct communication appropriately

• Schedule appointments to support an efficient and smooth daily workflow

• Manage check-in and check-out processes, including processing payments

• Maintain a clean, organized, and welcoming reception area

• Provide compassionate and discreet emotional support to clients during a variety of medical situations

Veterinary Assistant Support (Secondary Responsibilities):

• Assist with exam room setup and turnover

• Prepare and organize medications as directed by the veterinary team

• Restrain pets safely for exams or procedures when needed

• Support the team with basic patient care and hospital flow

Whether you’re looking to grow your skills at the front desk or expand your clinical knowledge, we provide hands-on and virtual training opportunities to support your development.

Qualifications

_ We’re looking for:_

• Experience as a Veterinary Receptionist and/or Veterinary Assistant (minimum of 1 year veterinary experience preferred)

• Bilingual in Spanish and English preferred

• Compassionate, calm, and team-oriented with strong communication skills

• Ability to multitask and stay organized in a fast-paced environment

• Comfortable supporting both client-facing and clinical tasks

• Self-motivated with a desire to learn and grow within the veterinary field

Additional Information

Pay range: $18–$22 per hour, depending on experience

** We offer our staff:**

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

**For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visithttps://allianceanimal.com/additionaljobdescriptiondetails/. **