Experienced restoration inside project manager

SERVPRO of Howard County

Experienced restoration inside project manager

Elkridge, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Benefits: SERVPRO offers:

    Competitive compensation

    Superior benefits

    Career progression

    Professional development

    And more!

    Join SERVPRO Team Holland as our newest inside Project Manager in Elkridge, MD!

    Compensation:

    Competitive salary of $23.00 - $27.00/hr based on experience

    Benefits:

    Sick, vacation, and holiday pay (PTO)

    401(k)

    Health, dental, & vision insurance plans

    Critical illness & accident plans

    Life insurance

    Other Perks:

    Career progression

    Internal promotional opportunities

    And more!

    Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking a qualified and experienced resoration professional to assist in delivering an unparalelled customer experience with the knowledge and insight to also ensure the job is progressing timely and the customer is communicated with daily. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth.

    Key Responsibilities:

    Manage the overall customer experience, ensuring satisfaction and tracking reviews

    Provide prompt responses to potential customers, demonstrating priority and professionalism

    Coordinate crews and resources for active projects, overseeing project scopes and estimates

    Maintain clear communication with clients, teammates, vendors, and insurance representatives

    Requirements:

    Ability to work a 24/7/365 job

    Previous experience in cleaning/restoration preferred

    High school diploma/GED

    IICRC certifications preferred; Xactimate® experience is a PLUS!

    Valid driver's license

    Ability to partricpate in the on-call rotation to take the calls from our customers on evening and weekends

    Successful completion of a background check

    In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” Join us and make a significant impact in the restoration industry and in your community. Apply today!

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    Each SERVPRO® Franchise is Independently Owned and Operated. Revised 9/24

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.