Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Company parties
Department: Back of House (BOH) / Front of House (FOH) Liaison Reports To: Sous Chef > Executive Chef > General Manager Location: KUZA Restaurant Pay: $16.00–$18.00 per hour + tips Employment Type: Full-Time or Part-Time
Job Summary
The Expeditor (Expo) is a vital leadership presence at the kitchen pass for KUZA Asian Fusion & Lounge. Responsible for the organization, timing, accuracy, and presentation of every dish leaving the line, the Expo serves as the critical air-traffic controller between BOH culinary operations and FOH service execution.
We are seeking a confident, sharp, and commanding communicator who can orchestrate the flow of service with composed authority. You must excel at directing others firmly and respectfully, serving as a steady anchor during high-volume lounge and dining hours. As the final checkpoint before food reaches the table, you set the standard for quality, sense of urgency, and visual perfection.
Key Responsibilities
Own the Pass: Maintain complete control, organization, and cleanliness over the kitchen pass throughout service.
Ticket Management: Organize, prioritize, and manage ticket flow to guarantee proper coursing, firing, and table synchronization across multi-component fusion dishes.
Bridge BOH & FOH: Serve as the primary liaison between line cooks, sushi chefs, and service staff regarding modifications, dietary restrictions, and table timing.
Quality Assurance: Inspect every plate for flawless presentation, proper temperature, precise garnishing, and exact order modifications before release.
Guide Service Flow: Direct and support food runners, setting clear expectations for priority, tray loading, table delivery, and line efficiency.
Quality Control: Periodically taste sauces and components to ensure seasoning consistency and adherence to KUZA’s culinary standards.
Proactive Problem Solving: Monitor ticket times closely to identify bottlenecks early, maintaining a calm, decisive demeanor under high-pressure rushes.
Sanitation & Safety: Strictly enforce all food safety, allergy protocols, and sanitation guidelines at the pass.
Skills & Qualifications
Experience: 1+ years in a high-volume, upscale dining, or elevated lounge environment (Expo experience strongly preferred).
Certifications: Valid Arizona Food Handlers Card required upon hire.
Culinary & Service Acumen: Deep understanding of kitchen operations, ticket mechanics, and complex menu profiles (including raw bar, hot line, and specialty ingredients).
Communication: Exceptional verbal communication with the natural authority to command a fast-paced line respectfully and efficiently.
Detail Orientation: High visual attention to detail and a refined palate appropriate for premium Asian fusion cuisine.
Composure: Proven ability to remain focused, structured, and poised during peak operating hours.
Physical & Scheduling Requirements
Ability to stand and move quickly in a fast-paced kitchen environment for extended shifts.
Ability to lift, push, or carry up to 40 lbs as needed.
Flexible schedule including nights, weekends, and holidays.
KUZA Standards
Command with Clarity: Lead with clear communication, urgency, and composure.
Pride in Detail: Take complete ownership of the guest experience by ensuring no sub-par plate leaves the kitchen.
Unified Service: Actively foster teamwork, respect, and mutual accountability between BOH kitchen staff, host teams, and FOH servers.