Benefits:

Employee discounts

Flexible schedule

Training & development

EXPO / FOOD RUNNER Fielding's Steak — River Oaks | Houston, TX Full-Time / Part-Time Available | Hourly + Tips

POSITION OVERVIEW

The Expo / Food Runner is one of the most critical roles at Fielding's Steak. Positioned at the intersection of the kitchen and the dining room, this team member ensures that every plate reaches the right guest at the right time — beautifully presented and at perfect temperature. This role demands urgency, precision, and genuine hospitality. You are the final checkpoint before food reaches our guests.

CORE RESPONSIBILITIES

Deliver food and beverages to the correct guest using the Pivot Point System — no food auctions, ever

Read and interpret kitchen tickets accurately; coordinate with cooks and servers to maintain proper plate flow

Inspect every plate at the expo window for accuracy, temperature, and presentation before it leaves the kitchen

Communicate clearly and professionally with the kitchen team, servers, and floor managers throughout service

Ring, pack, and deliver to-go orders within the Novel building using the LAVU POS system

Prepare coffee and non-alcoholic beverages to Fielding's standard during service

Assist with opening and closing side work: organizing, cleaning, and restocking as directed

Maintain awareness of the dining room's pace and communicate bottlenecks proactively

QUALIFICATIONS

Ability to thrive in a high-volume, fast-paced environment

Strong core menu and food knowledge

Able to read and interpret tickets, instructions, and procedure documents

Exercises sound judgment and common sense in real time

Demonstrates urgency without sacrificing accuracy

Maintains composure and a positive attitude under pressure

Reliable, punctual, and team-oriented

Able to lift and carry up to 25 lbs safely

Comfortable standing and moving for an entire shift

Holds or is willing to obtain a valid Texas Food Handler License (training provided)

Bilingual (Spanish/English) a plus

WHAT WE EXPECT EVERY SHIFT

No food auctions — every plate goes to the correct seat using the Pivot Point System

Professional appearance: well-groomed, clean uniform, ready at clock-in

Full compliance with Texas and Harris County food safety regulations

Respect for every guest and every team member, without exception

Focused, detail-oriented execution throughout service

WHAT WE OFFER

Structured, professional environment led by an experienced culinary and service team

Ongoing training on Fielding's full menu, beverage program, and service standards

Food Handler License training provided as needed

A culture that rewards initiative, accountability, and genuine hospitality

Opportunity for growth within Fielding's Culinary Group

To apply, speak with a manager on duty or submit your resume to the front of house team. Fielding's Steak | River Oaks | Houston, TX