Benefits:

Free uniforms

401(k)

Flexible schedule

Mystic is currently seeking a Expo / Support Person to join our team. The Expo/Support is responsible for running food from our kitchen to waiting tables. Busing tables when needed and side work for there station. Occasionally greeting guests, providing accurate wait times, escorting customers to the dining and bar areas helping out our Host personnel. Ensuring our guests have a positive experience from the moment they walk in the door until they leave. Other duties will include learning multiple support positions, like to-go's learning our Toast tablet, and helping out with our inventory from time to time.

Enjoy the benefits of working for a successful company, with comprehensive training, benefits to qualifying employees including a monthly meal discount card to all Happy Day locations, medical and dental insurance, 401(k) with company match, tuition assistance, and daycare reimbursement, and being a partner to the community.

If you think you can take on these responsibilities with enthusiasm, please read below to see if you qualify!

Responsibilities:

Welcome guests to the venue

Understand and identify all menu items

Answer phones, take messages, and book and manage reservations

Escort customers to assigned dining or bar areas when needed

Greet customers upon their departure

Maintain a clean Expo and reception area

Cater to guests who require extra attention (e.g., children, elderly) when serving food.

Assist service staff as needed

Learn a variety of support positions to aid service staff

Any other relevant duties as assigned by supervisor or management

Requirements:

Understanding of restaurant etiquette and service functions

Familiarity with health and safety regulations

Demonstrable customer service and multi-tasking skills

Ability to communicate effectively and respectfully, both over the phone and in person

Strong organizational skills with the ability to monitor the entire dining and bar area

Responsible, enthusiastic, reliable, and professional demeanor

Willingness to be cross-trained into other areas

Commitment to excellence in your job

Availability to work in shifts as needed

Good physical condition to walk and stand during an entire shift

Must have access to reliable transportation