Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job description:

Coordinate and manage shipments with freight forwarders and shipping carriers to ensure timely transportation of goods

Monitor and track shipments to provide real-time updates on delivery status to customers and internal stakeholders

Communicate daily with customers, staff, vendors, and distributors to address inquiries and maintain smooth operations

Resolve issues, complaints, and concerns promptly and professionally

Provide quotations for export inquiries

Process orders, forms, and requests

Prepare and maintain export reports, including shipment schedules, transit times, and delivery performance

Qualifications:

Minimum 2 years of experience in air and ocean export, logistics coordination, or a related field

A valid driver's license is required to drive to airline and warehouse locations

Multilingual preferred

Knowledge of export regulations, international trade practices, and customs

Strong attention to detail and excellent organizational skills

Excellent customer service and client relations skills

Exceptional communication and interpersonal abilities to liaise with suppliers, customers, and internal teams

Proficiency in using MS office and/or export-related software

Work Schedule: Monday to Friday, 9 AM - 6 PM (1 hour lunch break included)

Job Type: Full-time, In-person