Job Description

Our client, located in Tracy, CA is looking for call center customer service agents. This is a full time, long term position that is evaluation to hire with a $500.00 Retention Bonus after completing 90 days on the job. The client is a leader in their field and is looking for qualified candidates who are able to solve their customers needs over the phone.

Primary Responsibilities include but are not limited to:

• Setting Delivery Appointments
• Time Requests
• Delivery Questions
• Providing Real Time Solutions
• Responsibility to Learn Processes and Products as to Provide Solutions in Real Time

Requirements:

• Previous Customer Service Experience Preferred
• Self-Starter, Proactive, Organized and Detail Oriented
• Work Well Under Pressure and Adversity
• Demonstrate Oral, Written and Listening Skills
• Excellent Communication, Strong Listening and Great Verbal Skills
• Proficient Computer Skills, Including: iOS, Microsoft and Google Apps
• Flexible Schedule
• Pass Background and Drug Testing

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Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.

Company Description

Express Employment Professionals of Tracy, CA is a leading staffing provider helping job seekers find work with a wide variety of local businesses. Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city. Our Mission: To professionally market and provide quality human resource solutions through an international franchising network that profit our associates, customers, franchisees, corporate staff, stockholders and communities in which we conduct business.