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Inside Sales Representative I

Express Employment Professionals

Inside Sales Representative I

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION SUMMARY:

    Responsible for supporting the company’s sales goals through great customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.

    DUTIES AND RESPONSIBILITIES:

    • Answer incoming sales calls via telephone, written inquiries, and facsimile requests for assigned territory
    • Promote and effectively sell company standard products and supplies using established company sales techniques with approved authorization from Sales Manager
    • Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested
    • Understand and respond to customer delivery needs by interfacing with internal personnel
    • Check and follow up on schedules and lead time for orders and shipments
    • Verify inventory quantities for customer orders
    • Entering Sales Orders and Purchase Order request forms
    • Process all paperwork for orders to include sales contracts, prints and related documentation
    • Filing, organizing and maintaining sales tools, customer information, and product information
    • Understand and support established policies and procedures as per ISO to provide proper and effective treatment to customers
    • Resolve customer concerns in an expeditious and tactful manner; generate customer complaint report following required steps under ISO
    • Generate Sales Reports as requested
    • Understand and maintain company quality objectives per ISO standards
    • Train new sales personnel as requested by Inside Sales Manager

    SKILLS:

    • Organization
    • Multi-tasking
    • Microsoft Office skills
    • Strong Phone presence
    • Detail oriented
    • Knowledge of ERP/CRM systems
    • Accurate Data Entry

    QUALIFICATIONS:

    • High School Diploma or equivalent work experience
    • 1-3 years of customer service and/or inside sales experience
    • Data entry and computer software capabilities
    • Technical products background helpful

    Please email all qualified resume to JOBS.SANDIOEGOCA@EXPRESSPROS.COM OR CALL US AT (858) 784-3676 TO DISCUSS THIS OPPORTUNITY.

    Company Description

    Express Employment Culture We help people in our community find work every day. Express Employment Professionals is in the business of helping good people find good jobs. We want to make a difference locally and across North America. With more than 800 locations across the U.S., Canada, and South Africa, we are on a mission to put a million people to work annually. Please email all qualified resumes to jobs.sandiegoca@expresspros.com Thank you and we look forward to learning more about you!