ABOUT EXTEND: 

Extend is modernizing the $45 billion-per year extended warranty and protection plan industry using cutting edge technology, and top notch customer service.

Our API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters.

We are a venture backed startup based in downtown San Francisco that is led by founders who have previously had multiple successful exit. Extend is simplifying the technology stack for the extended warranty industry, in the same way that Stripe did for online payments and Affirm did for consumer point of sale financing.

WHAT YOU'LL DO:

• You will have a unique opportunity to play a significant role in driving strategic growth for a Series A startup on a rocketship growth trajectory. 
• Build and nurture strong relationships that help find solutions that provide value for merchants and their customers
• Project-manage all cross-functional execution needed throughout the sales-cycles and beyond: Business Development, Customer Success, Marketing, Product Management, Finance, Administration, Legal, and Customer Operations
• Ensure excellent service and communication from Extend to our partners; ensure excellent representation of our partners to internal Extend stakeholders
• Influence selling strategy and provide thought leadership
• Execute on goals [quarterly/annual] for new deal signings and launches

WHAT WE ARE LOOKING FOR:

• A curious, entrepreneurial leader with plenty of grit, analytical prowess, creative thinking, and initiative, who has a deep understanding of - and empathy for - our retail partners' different needs
• 3+ years of solution selling, management consulting, finance, or strategic operations with a digital product + experience with retail and/or payments a plus
• It's a plus if you have experience in the Retail or Payments landscape
• Communication & Relationships: Highly developed interpersonal skills and ability to build relationships both internally and with C-level decision makers within the Retail vertical
• Understands P&L and quantitative levers used by our merchants that will help drive sales
• Able to look beyond your biases and opinions to deliver the best possible solution for customers
• Outgoing team player excited to work cross-functionally and build relationships
• Go above and beyond to push the Extend product team and help find solutions to un-meet needs of prospective merchant partners
• Seeks out new opportunities, drives projects, and navigates ambiguity with grace

LIFE AT EXTEND:

• Working with a great team from diverse backgrounds in a collaborative and supportive environment
• Competitive salary based on experience, with full medical and dental benefits
• Stock in an early-stage startup growing quickly
• Flexible vacation policy
• Monthly team events outside the office
• Office located near Bart and public transit