Extend is modernizing the $45 billion-per year extended warranty and protection plan industry using cutting edge technology, and top notch customer service.

Our API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters.

We are a venture backed startup based in downtown San Francisco that is led by founders who have previously had multiple successful exits. You will have a unique opportunity to play a significant role in driving strategic growth for a Series A startup on a rocketship growth trajectory. 

ROLES & RESPONSIBILITIES

• Build and nurture strong relationships that help find solutions that provide value for merchants and their customers
• Project-manage all cross-functional execution needed throughout the sales-cycles and beyond: Business Development, Customer Success, Marketing, Product Management, Finance, Administration, Legal, and Customer Operations
• Ensure excellent service and communication from Extend to our partners; ensure excellent representation of our partners to internal Extend stakeholders
• Influence selling strategy and provide thought leadership
• Execute on goals [quarterly/annual] for new deal signings and launches

WHAT WE LOOK FOR

• A curious, entrepreneurial leader with plenty of grit, analytical prowess, creative thinking, and initiative, who has a deep understanding of - and empathy for - our retail partners' different needs
• 3+ years of solution selling, management consulting, finance, or strategic operations with a digital product + experience with retail and/or payments a plus
• It's a plus if you have experience in the Retail or Payments landscape
• Communication & Relationships: Highly developed interpersonal skills and ability to build relationships both internally and with C-level decision makers within the Retail vertical
• Analytical: Understands P&L and quantitative levers used by our merchants that will help drive sales
• Objectivity: Able to look beyond your biases and opinions to deliver the best possible solution for customers
• Collaborative: Outgoing team player excited to work cross-functionally and build relationships
• Creativity: Go above and beyond to push the Extend product team and help find solutions to un-meet needs of prospective merchant partners
• Proactive Leadership: Seeks out new opportunities, drives projects, and navigates ambiguity with grace

BENEFITS & PERKS:

• Working with a great team from diverse backgrounds in a collaborative and supportive environment
• Competitive salary based on experience, with full medical and dental benefits
• Stock in an early-stage startup growing quickly
• Flexible vacation policy
• Monthly team events outside the office
• Office located near Bart and public transit