Extend is modernizing the $45 billion-per year extended warranty and protection plan industry using cutting edge technology, and top notch customer service.

Our API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters.

We are a venture-backed startup based in downtown San Francisco that is led by founders who have previously had multiple successful exits.

You will have a unique opportunity to play a significant role in driving strategic growth for a Series A startup on a rocketship growth trajectory.

Roles & Responsibilities

• Build and lead the Extend sales organization
• Support learning and career growth for account executives and business development associates. Provide consistent and clear feedback for all members of the team.
• Ensure that all members of the team are meeting or exceeding quarterly signing targets
• Guide competitive positioning, account segmentation, organizational structure, and go-to-market strategy broadly
• Heavy emphasis on recruiting - ability to build trust, goodwill and credibility with potential hires at all levels is a must-have
• Coach members of the team, particularly on selling best practices and product education
• Consolidate and react to market feedback to drive innovation within the company

What We Look For

• A curious, entrepreneurial leader with plenty of grit, analytical prowess, creative thinking, and initiative, who has a deep understanding of - and empathy for - our retail partners' different needs
• 6-10 years of solution selling, management consulting, finance, or strategic operations with a digital product, including 2+ years managing others
• Experience in the Retail or Fintech landscape is a plus
• Ability and interest in thinking beyond the revenue organization. The ability to consider the challenges of other teams, and what's best for the business holistically, is essential
• Ability to communicate across the organization, especially to teams with less customer-facing experience
• A track record of recruiting, retaining, and promoting high performing individuals
• Empathy and humility

Benefits & perks:

• Working with a great team from diverse backgrounds in a collaborative and supportive environment
• Experience at a rapidly growing startup and support for upward career trajectory
• Competitive salary based on experience, with full medical and dental benefits
• Equity in an early-stage startup growing quickly
• Flexible vacation policy
• Monthly team events outside the office
• Office located near Bart and public transit
• Friendly parental leave policies