We’re looking for a full-time Patient Account Representative to join the team. This role will report to the office in Clearwater, FL.

Key responsibilities include:

• Collect payments from the patients for processing.
• Resolve any issues relating to the patient account.
• Answer any questions the patients may have about their account.
• Assist the patients with terms for repayment structures.
• Negotiate any overdue balance to recover payment from the patients.
• Explain insurance benefits to the patients.
• Handling Incoming/Outgoing phones

Qualifications & Experience

• Previous collections experience.
• Innovative, initiative, flexible, transparent, and honest.