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Retail Stylist Cherry Creek Mall

Eyebobs LLC

Retail Stylist Cherry Creek Mall

Denver, CO
Part Time
  • Responsibilities

    The Opportunity:

    eyebobs is looking for an energetic, people-person who thrives when given the opportunity to provide exemplary one-on-one customer service in a lifestyle sales environment. Do you consider yourself a bit of a fashion snob? Do you love the opportunity when someone looks at you for styling advice? We want someone with a love for all things fashion. Sure, we get it, wearing glasses is a medical necessity but that's not how we think of it. It's the perfect excuse for a new accessory, one that shows off your attitude and personality.

    Our optical stylists have a genuine passion for helping customers pick out the right frames for their personality. We might not take ourselves too seriously but we do take our customer service very seriously and nothing feels better than having fun with our amazing customers while helping them pick out a pair of frames, the ones they never thought they could wear. Our frames are funky shapes, crazy colors and a whole lot of fun. Just like us.

    We pride ourselves on bringing alive the essence of our brand by styling our customers in a way that fits each one’s own individual sense of style and personality. Optical stylists have an immediate, direct impact on the success of the store and, in turn, eyebobs. This role will be based at eyebobs’ new Cherry Creek Shopping Center location.

    Optical experience? Bonus round! You just moved up the list! No optical experience? No worries! We'll train you.

    Detailed Responsibilities:

    Maintain eyebobs brand standards while on the sales floor, providing exemplary customer service to everyone that walks through the door

    Drive store results through add-on selling and conversion that meet the customer’s wants and needs

    Assist and educate customers with eyeglasses and lens selections

    Act as a consultant and address customers in a calm, attentive and productive manner, always leaving customers feeling that their concerns and needs have been heard and addressed

    Dispense, adjust and repair glasses to ensure the customer is completely satisfied with the way they look and feel wearing their new eyebobs frames

    Engage customers and enhance their experience through product awareness and understanding their optical and style needs

    Process sales transactions utilizing the POS system, look up customer information in the CRM database and check on orders using additional web platforms and apps

    Order glasses and lenses from the optical lab

    Deliver the eyebobs optical service experience including making adjustments, taking measurements, ordering via the POS, reading and explaining customer's prescriptions and dispensing eyewear

    Assist in cleaning and maintenance of the retail space to keep it organized and inviting for our customers

    Build sustainable relationships of trust through open and interactive communication

    Create and maintain customer accounts including their prescription, purchase history and additional sales notes

    Experience & Qualifications:

    Passion for fashion and style, and helping customers find frames that fit their personality

    Two years of retail experience strongly preferred

    Optical experience preferred but can be trained

    Exceptional customer service skills and a willingness to go above and beyond when styling our customers

    Strong attention to detail and organizational skills

    Exceptional interpersonal communication skills, both verbal and written

    Ability to multitask, prioritize and manage time effectively

    Other Details:

    Varying shifts depending on Holidays and store hours; willingness to work some weekends is required.

    Cherry Creek normal store hours: 10am to 9pm Monday–Saturday; Sunday 11am to 6pm.

    Requires standing, bending, and walking for up to an 8-hour shift